Licensed Plumbers
Licensed Plumbers | Water Purification | Plumbing | Thorn Hill
When Thorn Hill families turn on the tap, they expect crystal-clear, great-tasting water—exactly what HEP’s licensed plumbers deliver. Our local team installs and services advanced water purification systems that strip away sediment, chlorine, heavy metals, and microbes, leaving nothing but pure refreshment in every glass. From compact under-sink filters to whole-home solutions, we size each setup to your property and your lifestyle, so you can cook, bathe, and hydrate with total confidence.
Because water quality never rests, neither do we. HEP’s plumbers are available for routine maintenance, emergency repairs, and honest advice on the latest purification technologies. We back every job with transparent pricing, industry-leading warranties, and the friendly service that has made us a Thorn Hill favorite. Ready to taste the difference? Call, click, or stop by today and discover how effortless clean water can be.
FAQs
Why should I consider a water purification system in Thorn Hill if I already receive treated municipal water?
While Thorn Hill’s municipal supply meets provincial safety standards, many homeowners still experience concerns such as chlorine taste or odour, hard-water scaling, and trace levels of lead or micro-contaminants that may travel through aging local distribution pipes. A properly sized purification system—whether a point-of-entry filter, reverse-osmosis unit, or water softener—polishes the water further, improves taste, protects plumbing fixtures, and offers peace of mind for families with infants, immune-compromised members, or those who simply want the highest quality water possible.
What kinds of water purification products do your licensed plumbers install, and how do I know which one is right for my home?
Our Thorn Hill team installs: • Whole-home sediment and carbon filtration systems for chlorine, taste, and odour removal. • Reverse-osmosis (RO) units for under-sink or whole-home use to reduce dissolved solids, heavy metals, and emerging contaminants. • NSF-certified water softeners that combat hard-water minerals responsible for scale and soap scum. • UV disinfection lamps for well users or homeowners who want an extra barrier against bacteria and viruses. A free on-site water analysis lets us measure hardness, chlorine, iron, pH, and total dissolved solids. Using those results—along with household size, flow-rate requirements, and budget—our licensed plumber will prepare side-by-side options so you can choose the optimal solution.
Are your plumbers certified, and do I need a permit or backflow prevention device in Thorn Hill?
Yes. All of our technicians hold a current Ontario 306A Plumbing Certificate of Qualification and are fully insured. For most residential purification installations, no municipal building permit is required; however, York Region’s Backflow Prevention Program obligates certain properties—particularly commercial or multi-unit buildings—to install approved backflow assemblies. If your project falls under this rule, our certified backflow specialists will handle the device selection, installation, testing, and annual reporting, ensuring full compliance with local bylaws.
How long will installation take, and will my water be shut off?
A standard under-sink RO system or whole-home carbon filter typically takes 2–4 hours to install. Complex setups—such as combining a softener, UV lamp, and RO manifold—may require up to one full day. We’ll need to shut off the main water supply for 30–60 minutes while we cut into the plumbing. After that, you’ll have partial service, and we’ll coordinate any remaining work to keep downtime minimal. Before leaving, we flush the system, test for leaks, and verify water chemistry so you can start using it right away.
What ongoing maintenance is required, and can you remind me when service is due?
Most systems need only simple, scheduled upkeep: • Carbon or sediment cartridges: replace every 6–12 months. • RO membranes: change every 2–3 years, depending on incoming water quality. • Water softener resin: clean annually and top up salt as needed. • UV lamps: swap bulbs and clean quartz sleeves once per year. We offer affordable service plans that include filter changes, performance checks, and bacterial testing. Our database tracks your installation date and automatically sends email or text reminders when maintenance is due, so you never have to guess.
What does a whole-home purification system cost, and are there rebates for Thorn Hill residents?
Pricing depends on flow-rate requirements and contaminant levels, but typical ranges are: • Carbon/sediment filter: $450–$1,200 installed. • Water softener: $1,200–$2,500 installed. • Whole-home RO/UV combo: $2,800–$5,500 installed. We provide flat-rate quotes upfront, covering equipment, labour, and a one-year workmanship warranty. Homeowners upgrading to a high-efficiency softener or certified water filtration device may qualify for rebates through the Canada Greener Homes Grant (up to $5,000) or certain utility incentive programs. Our office will help you gather water test results, invoices, and photos needed for any rebate application.