- HEP Plumbing
- Modern Efficiency

Modern Efficiency
Modern Efficiency | Toilet Upgrades and Replacements | Plumbing | Thorn Hill
Looking to boost efficiency without sacrificing style in your Thorn Hill home? HEP’s modern plumbing specialists turn that goal into reality through precision-engineered toilet upgrades and replacements. We swap out dated, water-hungry units for sleek dual-flush or low-flow models that cut consumption by up to 70 %, trim utility bills, and elevate bathroom comfort—all while completing the project in a single streamlined visit.
From the moment you book, our licensed technicians handle everything: polite arrival windows, spotless removal of your old fixture, guidance on the best brands for Thorn Hill’s water chemistry, and expert installation finished with a meticulous leak and pressure test. Backed by transparent pricing and a satisfaction guarantee, HEP ensures you enjoy quieter operation, greener performance, and a bathroom that feels refreshingly new every time you flush.
FAQs
Why should I upgrade my existing toilet to a modern high-efficiency model?
Newer high-efficiency toilets (HETs) use as little as 4.8 L per flush—less than half the 13 L that many pre-1990 toilets consume. Over a year, the average Thorn Hill household can reduce indoor water use by up to 25 %, lowering utility bills and easing demand on the municipal supply. In addition, today’s designs feature superior siphon jets, glazed trapways, and pressure-assist options that provide powerful, clog-resistant flushing while staying remarkably quiet. Upgrading is therefore a smart way to save water, money, and maintenance headaches at the same time you refresh your bathroom’s look.
What types of high-efficiency toilets do you install in Thorn Hill?
We supply and install a full range of WaterSense-certified fixtures, including single-flush gravity HETs (4.8 L/flush), dual-flush models (typically 3 L for liquids, 4.8 L for solids), pressure-assist toilets for commercial–grade performance, and skirted one-piece units that simplify cleaning. Our showroom partners carry reputable brands such as Toto, American Standard, Kohler, Gerber, and Niagara. Whether you prefer a space-saving round bowl, an elongated comfort-height seat, or a wall-hung concealed-tank system, we have options to match your bathroom layout and aesthetic.
How much water and money can I save with a new low-flow or dual-flush toilet?
Switching from a 13 L toilet to a 4.8 L HET saves about 26 L per person per day. In a family of four, that’s roughly 38 m³ of water annually—more than 10,000 gallons. At Thorn Hill’s current residential water rate (about $4 per cubic metre when water and wastewater charges are combined), the savings average $150–$170 each year. If you select a dual-flush model and make use of the reduced-volume flush for liquid waste, you can push total water use even lower, trimming bills by up to 35 % compared with a standard 6 L toilet installed after 1996.
What is involved in the replacement process and how long does it take?
Most installations take 1.5–2.5 hours per toilet. Our licensed plumbers first shut off the water supply, drain and remove the old unit, inspect the flange and supply line, and replace any worn wax ring or bolts. We then set the new toilet, level it, secure the tank, reconnect the water line, and perform multiple test flushes to verify proper operation. We protect your flooring with drop cloths and dispose of the old fixture at an approved recycling facility. Unless additional repairs (e.g., flange rebuilding or subfloor work) are required, the job is completed in a single visit with minimal disruption.
Are there rebates or municipal incentives available for high-efficiency toilets in Thorn Hill?
Yes. York Region periodically offers a $50 rebate per qualifying WaterSense-labelled toilet when replacing a pre-1996 13 L fixture in single-family homes, while multi-residential and commercial properties can access larger multi-unit incentives. Programs open and close based on annual funding, so we check availability and help you complete the online application before installation. You’ll need proof of purchase, photos of the old toilet, and a copy of your water bill showing a Thorn Hill address. We also provide the flush volume certification required by the rebate program.
Do high-efficiency toilets require special maintenance or parts?
HETs are designed to be as user-friendly as conventional models. Standard fill valves, flappers, and supply lines still fit most gravity units. Dual-flush buttons or actuator cables are readily available at plumbing suppliers, and replacement parts for pressure-assist tanks can be ordered through us or the manufacturer. To keep performance optimal, we recommend: (1) avoiding in-tank chemical tablets that can degrade seals, (2) inspecting the flapper or seal every 2–3 years, and (3) using a soft-bristle brush to clean the fully glazed trapway. With these simple steps, a quality high-efficiency toilet should provide 20+ years of trouble-free use.