Dual-flush Bowls
Dual-flush Bowls | Toilet Upgrades and Replacements | Plumbing | Thorn Hill
Imagine a Thorn Hill bathroom where every flush is whisper-quiet, water-smart, and backed by HEP’s rock-solid workmanship. Our certified plumbers remove bulky, dated fixtures and slip in sleek dual-flush bowls that cut consumption by up to 67 %, helping you save money while protecting the planet—no messy surprises, no hidden fees.
Ready to elevate your space? HEP’s experts make toilet upgrades and replacements fast and stress-free, offering same-day installation, premium parts, and warranties that keep you covered for years to come. Call today, and start flushing smarter tomorrow.
FAQs
1. What is a dual-flush toilet and how does it work?
A dual-flush toilet is a high-efficiency fixture with two flushing options: a low-volume button (usually 3–4 L) for liquid waste and a higher-volume button (5–6 L) for solid waste. By giving users a choice, the toilet dramatically reduces the amount of potable water sent down the drain. Internally, a specially designed valve releases only the preset amount of water required for each type of flush, while an oversized trapway moves waste quickly so the reduced water volume still clears the bowl.
2. How much water (and money) can I save by upgrading to a dual-flush toilet in Thorn Hill?
If your current toilet was installed before 1994, it likely uses 13 L per flush or more. Replacing it with a 3 L/4.8 L dual-flush model can cut toilet water use by up to 70 %. For an average Thorn Hill household of four, that’s roughly 60–80 m³ saved every year—about $150–$200 on your York Region water bill. Even if you already have a 6 L single-flush unit, switching to dual-flush can still trim consumption by 20–30 % and pay for itself in two to four years.
3. Can I retrofit my existing toilet with a dual-flush mechanism, or do I need a full replacement?
Retrofit kits exist, but they only work on relatively modern, 6 L gravity-flush tanks that are in good condition. Older 13 L tanks, pressure-assist models, or bowls with smaller trapways usually can’t be converted reliably. Because the bowl shape is crucial to low-volume flushing, many retrofits deliver disappointing performance and may void CSA certification. For maximum water savings and trouble-free operation we recommend a full replacement with a CSA-approved WaterSense dual-flush toilet.
4. What is involved in the installation process and how long does it take?
A standard replacement takes 1.5–2.5 hours. Our Thorn Hill-based, licensed plumbers will: 1) shut off the supply, drain and remove the old fixture, 2) inspect the flange and wax ring and replace them if worn, 3) set and level the new bowl, 4) connect the tank, supply line, and seat, 5) test both flush volumes multiple times, and 6) dispose of the old toilet in accordance with York Region waste guidelines. If the flange is damaged or the shut-off valve is seized, we’ll repair/replace those parts on the spot; that can add 30–60 minutes.
5. Are there rebates or incentives available in Thorn Hill for installing a dual-flush toilet?
York Region’s "Capacity Buy-Back" rebate program is currently on hold, but incentives are reviewed annually. Some local utilities (Enbridge Home Efficiency, for example) bundle toilet upgrades into broader water-and-energy packages. We track all active programs and will provide up-to-date forms when you book your installation. If no rebate is available, WaterSense-labelled toilets may still qualify you for reduced development fees should you renovate or add bathrooms in the future.
6. How do I maintain and troubleshoot a dual-flush toilet after installation?
Maintenance is straightforward: 1) Clean the bowl with non-abrasive cleaners; harsh chemicals can degrade the glazed surface and the silicone seals. 2) Once a year, open the tank lid and rinse the flush valve gasket to remove calcium deposits common in Thorn Hill’s moderately hard water. 3) If you notice continuous running, reseat or replace the inexpensive seal under the dual-flush valve—no tools needed. 4) Avoid bleach pucks; they attack the seals and void most warranties. We provide every customer with a quick-reference guide and stock replacement parts locally so you can keep your toilet working efficiently for 20+ years.