Same-day Repairs
Same-day Repairs | Tank Water Heater | Plumbing | Thorn Hill
When your tank water heater falters, you don’t have the luxury of waiting days for hot water to return. HEP’s certified plumbers hit the road the moment you call, arriving in Thorn Hill with fully stocked trucks and the expertise to diagnose and fix leaks, pilot light issues, sediment build-up, or faulty thermostats—often in a single visit. Same-day service means showers stay steamy, laundry schedules stay on track, and you avoid the expense and hassle of an emergency replacement.
From transparent, up-front pricing to respectful cleanup when the job is done, our family-owned team treats your home like it’s our own. Whether your unit is gas or electric, five years old or fifteen, we’ll extend its lifespan, boost efficiency, and back every repair with a solid satisfaction guarantee. Call HEP today and discover why Thorn Hill homeowners trust us to keep the hot water flowing without missing a beat.
FAQs
Do you really provide same-day tank water-heater repairs in Thorn Hill?
Yes. If you call us before 2:00 p.m. any day of the week, we guarantee that a licensed plumber will be at your Thorn Hill property the same day—often within two to four hours. Our technicians live and work locally, and each service truck is stocked with common replacement parts so most issues can be fixed during the first visit.
What kinds and brands of tank water heaters can you repair?
We work on both gas and electric storage-tank heaters ranging from 20- to 120-gallon capacities. Our plumbers are factory-trained to service popular makes such as Rheem, Bradford White, AO Smith, Giant, Whirlpool, John Wood, Rinnai (storage models), and more. Even if your heater is an older or less-common brand, we can usually obtain OEM or high-quality aftermarket parts the same day.
How long will the repair itself take once the technician arrives?
A straightforward repair—such as replacing a thermostat, thermocouple, T&P valve, or flexible connectors—typically takes 45–90 minutes. More involved work like burner assembly replacement, anode-rod extraction, or partial tank draining runs 1.5–3 hours. Because our vans carry most parts, time is rarely lost on supply-house runs, keeping overall disruption to a minimum.
What should I do while waiting if my water heater is leaking?
First, turn off the cold-water supply valve located on the pipe entering the top of the tank. Next, shut off power to the unit: switch the breaker off for an electric heater, or turn the gas control knob to the "OFF" position for a gas model. Place towels or a shallow pan to catch any drips and, if safe, open a nearby hot-water tap to relieve internal pressure. Then wait for our technician—avoid draining the tank completely unless instructed over the phone.
How much does a typical same-day repair cost, and are there hidden fees?
Diagnostic visits are free with repair. After inspection, you receive a flat-rate quote that includes labour, parts, travel, and disposal—no weekend or "emergency" surcharges for Thorn Hill addresses. Basic fixes average $180–$320, mid-level component replacements are $350–$550, and major burner or gas-valve work ranges from $600–$850. You approve the price in writing before we begin.
Do your repairs come with a warranty or guarantee?
Absolutely. All workmanship is backed by a 90-day labour warranty, and parts carry the manufacturer’s warranty—usually one year or longer. If the same component fails within the warranty period, we will return and repair it at no additional cost. We are fully licensed, insured, and WSIB-compliant, giving you peace of mind long after the job is done.