Preventive Maintenance Programs
Preventive Maintenance Programs | Commercial Plumbing | Plumbing | Thorn Hill
HEP keeps Thorn Hill businesses flowing smoothly with proactive preventive maintenance programs that find and fix hidden issues long before they become budget-busting emergencies. From high-traffic restrooms and industrial kitchens to hydronic heating loops, our licensed specialists inspect, test, and fine-tune every valve, drain, and backflow device on a scheduled cycle that fits your operation. Detailed digital reports, priority scheduling, and 24/7 emergency support give you complete peace of mind while extending the life of your infrastructure.
Because downtime isn’t an option, we tailor each plan to your building’s unique demands, helping you control costs, stay compliant, and protect your reputation. Discover why facility managers across the region trust HEP for reliable, code-ready commercial plumbing performance—year after year.
FAQs
What does your Commercial Preventive Maintenance Program in Thorn Hill include?
Our tailored program covers every critical component of a commercial plumbing system. A typical visit involves visual and camera inspections of all drain lines, pressure tests on water-supply piping, temperature and safety checks on water heaters/boilers, backflow prevention device testing, pump and valve lubrication, fixture re-sealing, and flow-rate assessments for faucets, toilets, urinals, and commercial kitchen equipment. We also clean strainers, flush sediment from water heaters, document any code or efficiency issues, and provide a written report with prioritized repair recommendations.
How often should my Thorn Hill facility schedule preventive plumbing service?
Frequency depends on building size, occupancy, and the nature of your business. High-traffic sites such as restaurants, healthcare facilities, multi-storey offices, and shopping plazas usually benefit from quarterly visits. Light-duty properties like small retail units or professional offices can often maintain peak performance with semi-annual service. At minimum, we recommend an annual full-system inspection to stay compliant with Ontario Building Code and local York Region backflow regulations.
Why choose a preventive maintenance plan instead of calling only when something breaks?
Reactive repairs almost always cost more than scheduled upkeep. Preventive maintenance helps you: • Avoid disruptive emergencies and water damage that lead to lost revenue or tenant dissatisfaction. • Extend the lifespan of expensive assets such as boilers, circulating pumps, and mixing valves. • Keep water and energy bills low by catching leaks, stuck valves, or sediment buildup early. • Meet insurance and municipal inspection requirements effortlessly. • Receive predictable budgeting through fixed-rate visits and discounted labour on any corrective work identified during inspections.
Will maintenance visits disrupt my business operations?
No. We coordinate service windows around your operating hours, including early mornings, evenings, or weekends at no extra charge. Our licensed plumbers arrive with all required parts and isolate small sections of the system so only limited areas are offline at any time. For restaurants and health-care facilities, we follow strict hygiene protocols and ensure hot-water availability is restored before meal service or patient care resumes.
Are your technicians certified to work on specialized commercial systems such as backflow preventers and grease interceptors?
Yes. Every plumber on our Thorn Hill commercial team is fully licensed by the Ontario College of Trades, WSIB-insured, and trained in cross-connection control testing, backflow certification, confined-space entry, and WHMIS. We carry MOE- and municipal-approved equipment for hydro-jetting grease lines, cleaning interceptors, and performing annual Form 1 & 2 backflow tests required by York Region. Documentation is provided the same day for your records or health inspection.
How much does a preventive maintenance plan cost and how do I enroll?
Pricing is determined by the size of your plumbing system, the number of fixtures, and desired visit frequency. Small offices start as low as $59 per month, while multi-tenant complexes or food-service operations typically range between $149 and $399 per month. We begin with a free on-site assessment in Thorn Hill to inventory your equipment and discuss priorities. You’ll then receive a no-obligation proposal outlining visit schedules, service checkpoints, and flat monthly or annual fees. To book your assessment, call our 24/7 commercial desk at 905-xxx-xxxx or complete the online form, and our coordinator will confirm a convenient time within one business day.