- HEP Plumbing
- High-efficiency Water Heaters

High-efficiency Water Heaters
High-efficiency Water Heaters | Commercial Plumbing | Plumbing | Thorn Hill
In Thorn Hill, thriving businesses depend on a steady supply of hot water for sanitation, food prep, guest comfort, and more. HEP’s specialists pair decades of know-how with ultra-efficient technology to install, replace, and service water heaters that dramatically lower utility costs while delivering dependable performance. From compact tankless units for boutique cafés to high-capacity condensing systems for hospitals and hotels, our commercial plumbing team tailors solutions that match your peak demand, shrink your carbon footprint, and safeguard your bottom line.
Every project begins with a meticulous site assessment and ends with crystal-clear staff training, and our licensed technicians stay on call 24/7 to keep your operation running. You’ll receive transparent pricing, priority emergency response, and industry-leading warranties that protect your investment for years—because in commercial plumbing, uptime is everything. Discover how effortlessly reliable hot water can be when you partner with HEP.
FAQs
What advantages does a high-efficiency water heater offer my Thorn Hill business?
High-efficiency models use advanced heat-exchanger or heat-pump technology to convert 90–98 % of the fuel or electrical energy into hot water, compared with 60–75 % for older commercial units. In practical terms, Thorn Hill restaurants, offices, gyms, and multi-residential buildings typically see 20–60 % lower utility bills, faster recovery times during peak demand, reduced greenhouse-gas emissions, and a longer equipment life cycle because the units run cooler and cycle less frequently.
Which types of high-efficiency water heaters are best for commercial plumbing applications?
The right option depends on your building’s demand profile, floor space, and fuel source: • Condensing gas storage heaters – Ideal for facilities that need large reserve volumes, such as hotels and hospitals, because they reclaim heat from exhaust gases. • Commercial tankless/condensing rack systems – Perfect for restaurants and fitness centres with fluctuating demand; multiple units modulate to supply only the hot water you actually use. • Commercial heat-pump water heaters – A good choice for schools and offices with moderate draw and access to ambient or exhaust air; they can be three to four times more efficient than standard electric units. Our licensed plumbers will size the system based on British Thermal Unit (BTU) requirements, peak-hour gallons, and Thorn Hill’s local gas or electrical rates.
How much can I expect to save on energy costs after switching?
Savings vary by usage pattern and the age of the equipment being replaced, but most Thorn Hill businesses recover their investment within 3–5 years. For example, upgrading a 500,000 BTU atmospheric boiler to a 96 % efficient condensing model can trim annual gas consumption by 2,500–3,500 m³, worth roughly $1,200–$1,600 at current Enbridge rates. A heat-pump unit replacing a 50 kW electric tank can cut electricity use by 8,000–10,000 kWh per year—about $1,400 on a commercial TOU plan.
What does the installation process involve, and will my business experience downtime?
A typical retrofit in Thorn Hill takes 1–2 days for tankless racks and 2–3 days for large condensing storage systems. Our team obtains Town of Markham permits, schedules inspections, and performs the work during off-peak hours when possible. We isolate the old heater, modify venting and gas or electrical lines to current code, set up the new unit, and commission it with digital combustion or COP (Coefficient of Performance) testing. Most clients experience only 3–6 hours of actual hot-water downtime, and we can provide temporary heaters for critical operations like hospitality kitchens or clinics.
How often do high-efficiency commercial water heaters need maintenance, and what services do you offer?
To keep warranties valid and maintain top efficiency, condensing and heat-pump units require professional service every 6–12 months. Our commercial maintenance package for Thorn Hill businesses includes: • Flushing heat-exchanger coils to remove scale and sediment. • Inspecting and cleaning combustion chambers, burner trays, and condensate drains. • Checking recirculation pumps, expansion tanks, and mixing valves. • Verifying operating pressures, gas manifolds, and electrical connections. • Updating firmware on smart controllers and logging performance data for energy audits.
Are rebates, incentives, or financing options available in Thorn Hill?
Yes. As of this year, Enbridge Gas offers $2,000–$3,000 per installed MBH for high-efficiency condensing equipment, and the Canada Greener Homes Business Stream can cover up to 25 % of project costs for heat-pump water heaters. The Town of Markham’s Basement Flooding Protection rebates may also apply if you combine a water heater upgrade with backflow prevention. We help you gather invoices, efficiency test results, and pictures required for submission, and we partner with financing providers that offer 0 % interest OAC for 12 months or capital-lease plans that turn the upgrade into an operating expense.