Certified Plumbing Team

Certified Plumbing Team | Water Purification | Plumbing | Ten Mile

Families and businesses across Ten Mile count on HEP’s certified plumbing team to keep every drop clean, clear, and safe. Our specialists combine rigorous training with advanced testing equipment to reveal hidden contaminants, balance mineral content, and install state-of-the-art filtration solutions that fit your lifestyle and budget. From the first diagnostic visit to the final follow-up, you’ll enjoy punctual service, upfront pricing, and the peace of mind that comes from a locally trusted team with decades of experience.

Whether you’re chasing better-tasting coffee, protecting new appliances, or safeguarding your family’s health, we tailor our water purification plans to match your unique needs. Call today and discover why your neighbors choose HEP for solutions that flow smoothly, save money, and put pure, refreshing water at your fingertips.

FAQs

What types of water purification systems do you install in Ten Mile homes?

Our certified plumbing team installs a full range of purification options, including whole-house carbon filtration, reverse-osmosis (RO) systems, UV disinfection units, ion-exchange softeners, and point-of-use filters for kitchens or ice makers. We first test your water to identify contaminants common in the Ten Mile area—such as hardness minerals, iron, sulfur, or microbial activity—then recommend the best system or combination to address those concerns.

How do I know which purification system is right for my water quality?

Every Ten Mile property has unique water characteristics, especially those on private wells. We offer complimentary on-site testing for hardness, pH, iron, manganese, sulfur, chlorine, and bacteria. Once results are in, we explain what each reading means and outline system options that meet NSF/ANSI standards for removing the specific contaminants present. We’ll also consider household size, flow rate, and budget so you get a solution that’s neither under- nor over-sized.

Are your plumbers certified to install backflow prevention and purification equipment?

Yes. All technicians hold State of Tennessee Journeyman or Master Plumbing licenses and have completed manufacturer-approved training for major purification brands (Pentair, A.O. Smith, Aqua-Pure, and Culligan). We’re also certified in backflow prevention (ASSE 5110) to ensure your new system integrates safely with the municipal or well supply and meets local Ten Mile code requirements.

How long does installation take and will my water be shut off?

A standard under-sink RO system takes about 2–3 hours, while a whole-house filtration or softening unit usually requires 4–6 hours. We schedule installations at your convenience and keep water-off time to the absolute minimum—typically 30–60 minutes for a whole-house setup. Before leaving, we flush the lines, sanitize the system, and verify that every fixture is operating correctly.

What ongoing maintenance is required for a whole-house filtration system?

Most carbon filters need media replacement every 6–12 months, while RO membranes last 2–3 years with proper pre-filtration. UV lamps should be changed annually to maintain disinfection strength. Our maintenance plans include scheduled reminders, discounted filter packs, annual performance checks, and water retesting to ensure the system continues delivering high-quality water for your family.

How much does a water purification system cost and do you offer financing in Ten Mile?

Prices vary with capacity and treatment technology: point-of-use filters start around $350 installed, under-sink RO units range from $650–$1,200, and whole-house systems typically fall between $1,800 and $4,500. We provide upfront, written quotes with no hidden fees. For larger projects, we partner with local lenders to offer 6-, 12-, or 24-month low-interest financing, allowing you to enjoy clean water now and pay over time.