Transparent Pricing
Transparent Pricing | Tankless Water Heater Install | Plumbing | Ten Mile
Enjoy endless hot water and lower utility bills with HEP’s Transparent Pricing Plumbing in Ten Mile. Our licensed technicians arrive on time, walk you through every option, and give you an upfront, itemized quote before any work begins. No surprises, no hidden fees—just clear communication and a flawless tankless water heater install that fits your home and your budget.
From removing the old unit to optimizing gas, electric, and venting connections, we handle the entire project with the precision East Tennesseans have trusted since 1981. Schedule today and discover how simple and stress-free a water-heater upgrade can be when you have a hometown team committed to honesty, craftsmanship, and your total comfort.
FAQs
What is included in your transparent pricing for a tankless water heater installation in Ten Mile?
Our quoted price is all–inclusive. It covers the new tankless unit, any required venting or gas/electrical upgrades, removal and eco-friendly disposal of your old water heater, labor, permits, and post-installation commissioning. The number you see on the proposal is the number you pay—no trip, overtime, or “miscellaneous” add-ons will appear on your final invoice.
How much does a typical tankless water heater installation cost in the Ten Mile area?
Most gas tankless installations land between $3,200 and $4,800, while electric models range from $2,700 to $3,500. Prices vary with unit size (GPM), fuel type, the length of vent or gas line runs, and whether we need to upgrade your electrical panel. We provide a written, line-item estimate after a free on-site visit so you can see exactly where every dollar goes before you approve the work.
Do you offer same-day or next-day installation services?
Yes. Because we stock the most popular tankless models in our local warehouse, we can often perform same-day installations if you call before noon, or next-day service for appointments booked later. Emergency after-hours service is available, and the pricing for it is listed on our website so there are no surprises.
Will a tankless water heater work with my existing gas or electrical service?
In many homes it will, but we confirm during the site visit. Gas units need a ¾-inch gas line and Category III or IV venting. If your line is smaller, we can upsize it during the install. Electric tankless units require a 150–200 amp service with dedicated double-pole breakers. If upgrades are needed, we’ll outline the costs and handle the permitting and coordination with your utility.
How long does the installation take, and will I be without water?
A straightforward replacement usually takes 4–6 hours. During that window you will lose hot water but still have cold water available for most of the time. Our technicians stage materials in advance, so the actual water shut-off is typically under 90 minutes. We test every fixture before we leave to ensure you have reliable hot water right away.
What warranties and maintenance options do you provide?
Your new tankless comes with a manufacturer’s warranty of up to 15 years on the heat exchanger and 5 years on parts. We add a 2-year labor warranty at no charge. Annual descaling is recommended to maintain efficiency; we offer a low-cost maintenance plan that includes a yearly flush, performance check, and priority scheduling for any service calls.