- HEP Plumbing
- Licensed Technicians

Licensed Technicians
Licensed Technicians | Tank Water Heater | Plumbing | Ten Mile
Life in Ten Mile moves at a laid-back pace, but hot water should flow the moment you need it. HEP’s licensed plumbing technicians bring decades of local know-how to every tank water heater they install, repair, or maintain. From correctly sizing the unit to flushing sediment, replacing thermostats, and testing safety valves, we sweat the small details so you can enjoy long, worry-free showers after a day on Watts Bar Lake.
If your current tank is rumbling, leaking, or simply can’t keep up, we’re ready with same-day service, upfront pricing, and industry-leading warranties. Thinking about upgrading to a high-efficiency system? Let us guide you to the ideal replacement tank water heater that fits your home and budget. One call, click, or online request brings the friendly, reliable HEP team straight to your door—restoring comfort and peace of mind faster than you can say “Hot water’s back!”
FAQs
What are the most common signs that my tank water heater in Ten Mile needs professional service or replacement?
Watch for water that isn’t getting as hot as it used to, rusty-colored water, rumbling or popping noises from the tank, visible leaks around the base, or water taking much longer to reheat. Any of these symptoms can indicate sediment buildup, a failing heating element, or internal corrosion. Our licensed technicians can diagnose whether a repair—such as flushing the tank, replacing the anode rod, or fitting a new thermostat—will restore performance, or if a complete replacement is the safer, more cost-effective option.
How fast can your team respond to a tank water heater emergency in Ten Mile?
Because we’re a local, fully licensed and insured plumbing company, our technicians are dispatched directly from Ten Mile and surrounding areas. We provide 24/7 emergency service with typical arrival times of 60–90 minutes. Our service vehicles are stocked with common replacement parts (thermostats, elements, valves, flex lines, and expansion tanks) so most issues can be resolved on the first visit.
Can you help me choose the right-sized tank water heater and install an energy-efficient model?
Absolutely. We size a unit based on household occupancy, peak hot-water demand, and recovery rate, then recommend ENERGY STAR® or high-efficiency units with better insulation and optimized burners or heating elements. We’ll explain the pros and cons of gas vs. electric models, first-hour rating, and annual operating costs so you can make an informed decision. Once you approve, our licensed technicians will handle removal of the old unit, safe disposal, and professional installation of the new heater—complete with thermal expansion protection and code-approved venting.
What local codes or permits apply to tank water heater installation in Ten Mile, and do you handle them?
The State of Tennessee Plumbing Code and local Ten Mile ordinances require permits for any new or replacement water heater installation. Requirements typically include a pressure-temperature relief valve (T&P) discharge line, seismic strapping if needed, properly sized gas lines or electrical wiring, shut-off valves, and, in many cases, a thermal expansion device. Our team pulls the necessary permits, performs the installation to code, schedules the final inspection, and provides you with all documentation for your records.
How much does a typical tank water heater installation cost, and do you offer financing or warranties?
Pricing depends on tank capacity, fuel type, efficiency rating, and any upgrades such as recirculation pumps or expansion tanks. In Ten Mile, a standard 40- or 50-gallon replacement usually ranges from $1,100 to $1,900, including labor and removal of the old unit. We offer upfront, flat-rate quotes, flexible financing plans (subject to credit approval), and manufacturer warranties of 6–12 years. Our workmanship is backed by a one-year labor warranty for added peace of mind.
How often should I maintain my tank water heater, and do you offer maintenance plans?
For optimal performance and longest service life, we recommend draining and flushing the tank once a year to remove sediment, inspecting the anode rod every 2–3 years (more often if you have hard water), checking the T&P valve annually, and verifying venting or electrical connections. We offer affordable annual maintenance plans that include a comprehensive 20-point inspection, priority scheduling, and a discount on any needed repairs. Regular maintenance can add 3–5 years to your heater’s lifespan and keep energy costs in check.