Emergency Service
Emergency Service | Tank Water Heater | Plumbing | Ten Mile
Late-night leak, icy-cold shower or pilot light that just won’t stay lit—when your tank water heater acts up in Ten Mile, HEP’s emergency plumbers spring into action. Our local, fully-stocked trucks arrive fast, isolate the problem, and restore your hot water before the morning coffee brews. Whether the issue is a ruptured relief valve, sediment-clogged burner, or mysterious puddle under the unit, we’ve seen it, fixed it, and backed it with honest pricing and a satisfaction guarantee.
Because downtime costs comfort, we answer calls 24/7, carry replacement parts right on the truck, and can swap out failed units the same day. From gas and electric models to code-compliant expansion tanks and safety upgrades, our licensed techs handle every detail so you can get back to hot showers and peace of mind—without the stress of a flooded floor. Dial HEP and relax; help is already on the way.
FAQs
What problems with a tank-style water heater are considered an emergency?
Any situation that threatens safety, causes active water damage, or leaves your Ten Mile home without hot water qualifies as an emergency. Common examples include a ruptured or leaking tank, water pouring out of the temperature-pressure relief (TPR) valve, no hot water when you rely on it for sanitation, gas odors, electrical burning smells, or scalding water temperatures. If you are unsure, call us—our dispatcher will help determine if immediate service is necessary.
How fast can your emergency plumbing team reach my home in Ten Mile?
We maintain a dedicated 24/7 on-call crew. Once we confirm your address, an experienced, fully equipped technician is dispatched from the nearest hub, typically arriving anywhere in Ten Mile within 60–90 minutes—often sooner during off-peak traffic hours. We provide live GPS tracking links and text or phone updates so you’ll know exactly when help is on the way.
What should I do while waiting for the plumber to arrive?
If water is leaking, turn off the cold-water supply valve located above the tank and, if safe, shut off the fuel source—electric breakers or the gas shut-off valve. Avoid touching any electrical connections if water is pooling near outlets or cords. Mop up standing water to minimize damage, place towels or a bucket under slow leaks, and keep children and pets clear of the area. Do not attempt major repairs yourself; high temperatures, pressure, and gas lines can be dangerous.
Can you service any make and model of tank water heater?
Yes. Our technicians are factory-trained on all major residential and light-commercial brands, including Rheem, A.O. Smith, Bradford White, State, and Whirlpool, plus older or discontinued models. Each service truck carries universal elements, thermostats, TPR valves, anode rods, gas control kits, expansion tanks, dielectric unions, and professional-grade plumbing tools so most repairs can be completed on the first visit.
How much will emergency tank water heater repair cost?
We charge a modest after-hours dispatch fee that covers 24/7 availability. Once on site, the plumber performs a diagnostic and presents a flat-rate, upfront price for your approval before any work begins—no hidden overtime or surprise line items. Typical emergency repairs in Ten Mile range from $180–$450 for thermostat or element replacement, $250–$600 for gas valve swaps or leak sealing, and $1,000+ if the entire tank must be replaced. We honor manufacturer warranties when applicable and offer financing for larger jobs.
What if my tank is beyond repair—can you install a new one the same day?
In most cases, yes. Our warehouse keeps popular 40-, 50-, and 75-gallon natural gas and electric tanks in stock. If your existing unit is irreparable or unsafe, we can drain and remove it, upgrade any code-required components (expansion tank, seismic straps, venting), and install a new high-efficiency model in one visit. When specialized or commercial-grade units are needed, we provide a temporary hot-water booster or portable heater so your household or business won’t be without hot water until the replacement arrives.