Water Heater
Water Heater | Emergency Plumbing | Plumbing | Ten Mile
When a water heater leaks at dawn or quits on a chilly Ten Mile night, HEP’s seasoned technicians roll out fast. We diagnose faulty elements, replace failing tanks, and flush out sediment before it can corrode your system—all while respecting your home like it’s our own. Because our trucks arrive fully stocked, most fixes are finished in a single visit, getting hot water flowing again without dragging out the disruption.
If the situation can’t wait, our 24/7 emergency plumbing team is always on call to protect your property from water damage and skyrocketing utility bills. From gas-powered units to high-efficiency electric models, HEP brings the right parts, transparent pricing, and a satisfaction guarantee to every job in Ten Mile, so you can relax knowing help is already on the way.
FAQs
What counts as a water-heater emergency, and how fast can you get to a home or business in Ten Mile?
Any situation that threatens safety, causes property damage, or leaves you without reliable hot water is considered an emergency. Typical examples include a burst tank, major leaks, no hot water at all, scalding-hot water, electrical burning smells, and gas odor near the unit. Because we keep an on-call team stationed near Ten Mile, a licensed plumber is usually at your door within 60–90 minutes, day or night, weekends and holidays included.
My water heater is leaking—what should I do while waiting for the plumber?
1) Shut off power or fuel: flip the electric breaker or turn the gas knob to the OFF position. 2) Close the cold-water supply valve on top of the tank to stop the incoming flow. 3) If the leak is severe, open a hot-water faucet in a sink or tub to relieve pressure inside the tank. 4) Place towels or a shallow pan under the drip to contain water and protect floors. 5) Do NOT attempt to tighten fittings on a hot or pressurized tank—wait until our technician arrives with the proper tools and safety gear.
Can you service every type of water heater during an emergency call?
Yes. Our fully stocked service trucks carry parts and diagnostic equipment for gas and electric storage tanks, tankless/"on-demand" heaters, hybrid heat-pump models, and commercial high-recovery units. We also work on both natural-gas and propane systems common in rural parts of Ten Mile. If a specialized component must be ordered, we can install a temporary unit or safely bypass the faulty section so you are not without hot water.
How much does emergency water heater repair cost in Ten Mile?
We provide upfront, flat-rate pricing after a quick on-site assessment—no hidden overtime fees. Most emergency repairs (replacing elements, thermostats, anode rods, T&P valves, small leak fixes) fall between $175 and $450. Major component swaps, such as a new gas control valve or recirculation pump, range from $400 to $750. If the tank has ruptured or is over 10–12 years old, replacement may be more economical, typically $1,100 to $2,500 installed. All quotes include travel, labor, standard materials, and a parts-and-labor warranty.
The tank is rumbling and banging—should I shut it off?
Loud popping, rumbling, or banging noises usually mean sediment has built up on the bottom of the tank and water is boiling through the layer. While not always an immediate emergency, it does accelerate tank failure and can cause overheating. If noises are violent or accompanied by temperature spikes, shut off power/fuel and water to the unit and call us. We can flush the tank, replace damaged elements, or advise on replacement if the tank walls are already weakened.
What maintenance steps can help me avoid future emergency calls?
• Drain and flush the tank at least once a year to remove sediment. • Test the temperature-and-pressure (T&P) relief valve annually. • Inspect for moisture or rust around fittings monthly. • Keep the thermostat at 120 °F to minimize scalding risk and reduce wear. • Change the anode rod every 3–5 years—or sooner if you have hard water. • For tankless units, perform a vinegar descaling flush annually. • Schedule our annual water-heater tune-up in Ten Mile; we’ll handle all these tasks, update logs, and spot issues before they become emergencies.