Frozen Pipes
Frozen Pipes | Emergency Plumbing | Plumbing | Ten Mile
When Ten Mile’s winter chill turns a quiet night into a frantic scramble for towels and buckets, HEP’s licensed technicians are on call to thaw, repair, and protect your frozen pipes. We arrive fast—fully stocked trucks, thermal imaging, electric pipe thawers, and decades of know-how—to pinpoint the ice blockage, prevent burst lines, and restore steady water flow before costly damage spreads through drywall, flooring, and foundations. From lake cabins and mountain homes to local storefronts, we treat every property like our own, cleaning up and communicating clearly so you can get back to normal with confidence.
It’s this rapid response and neighborly care that make HEP the name Ten Mile trusts for emergency plumbing. Reach us 24/7, speak to a real person, and see why our satisfaction guarantee, fair upfront pricing, and comprehensive winterization tips turn a crisis into a one-call solution. Don’t let frozen pipes dictate your day—call HEP and consider the problem solved.
FAQs
What immediate steps should I take if I suspect my pipes are frozen in Ten Mile?
Turn off the main water supply to prevent pressure build-up, open the affected faucets to relieve any remaining pressure, and turn up your home’s heat or use space heaters to gently warm the area. Avoid using open flames. Then call our Ten Mile emergency plumbing line; we can usually dispatch a licensed technician within 60 minutes.
How can I tell if a frozen pipe has already burst?
Warning signs include water suddenly stopping, visible frost on pipes, bulging pipe sections, damp drywall or ceilings, and the sound of running water when no fixtures are on. If you notice any of these, shut off the main water valve and contact our 24/7 emergency team immediately to minimize water damage.
Is it safe to thaw a frozen pipe myself?
You can attempt gentle thawing with a hair dryer, heat tape, or warm towels—starting closest to the faucet and moving toward the coldest section. Never use a blowtorch, propane heater, or boiling water. If the pipe is hard to reach or you’re unsure of its condition, it’s best to let our certified plumbers handle the thawing to avoid cracks or bursts.
How quickly can an emergency plumber reach my Ten Mile home?
Our dispatch center is based locally, allowing us to reach most Ten Mile addresses within 30–60 minutes, even during peak winter storms. We keep fully stocked service vehicles on standby so repairs can often be completed in a single visit.
What preventive measures help avoid frozen pipes in the future?
• Insulate exposed pipes in crawl spaces, attics, and exterior walls. • Disconnect and drain outdoor hoses, and install frost-proof spigots. • Let faucets drip slightly on sub-freezing nights to keep water moving. • Keep garage doors closed and cabinet doors under sinks open to allow warm air circulation. • Maintain indoor temperatures above 55 °F when away. • Schedule an annual plumbing inspection—our Ten Mile specialists can identify vulnerable sections and recommend upgrades.
Will my homeowners insurance cover damage from frozen or burst pipes?
Most standard policies in Tennessee cover sudden and accidental water damage, including bursts caused by freezing, as long as you took reasonable steps to maintain heat in the home. Coverage usually includes pipe repairs, water extraction, and property restoration. We provide detailed service reports and photos to streamline your claim with local insurers.