- HEP Plumbing
- Water Analysis

Water Analysis
Water Analysis | Water Purification | Plumbing | Tellico Plains
Crystal-clear, great-tasting water isn’t a luxury in Tellico Plains—it’s what HEP delivers every day. Our licensed plumbers begin by collecting detailed samples from your taps, wells, or filters, then run a full spectrum analysis for minerals, bacteria, pH, hardness, and emerging contaminants. We translate the lab data into plain language, outlining precisely what’s flowing into your house and how it might be affecting appliances, pipes, and your family’s health.
Armed with those results, we custom-design a water purification plan that fits your budget and lifestyle. From high-capacity softeners and reverse-osmosis systems to UV disinfection and whole-home carbon filtration, HEP installs and maintains equipment built to conquer Tellico Plains’ unique water challenges. One call gives you local experts, upfront pricing, and the peace of mind that every sip and shower will be as pure as the mountain streams that surround us.
FAQs
Why is professional water analysis important for homes and businesses in Tellico Plains?
Tellico Plains relies heavily on private wells and a small municipal system that draws from surface and ground-water sources. The area’s limestone geology often introduces hardness minerals, and seasonal runoff can carry bacteria, pesticides, and sediment into wells. A certified water analysis pinpoints exactly what is in your water—hardness level, iron, manganese, pH, total dissolved solids (TDS), bacteria, nitrates, and more—so we can design a treatment solution that corrects the specific issues affecting taste, safety, and plumbing longevity.
What contaminants do you most frequently find in Tellico Plains water tests?
Our lab reports show four main problem groups: 1. Hardness (calcium and magnesium) from local limestone, usually 5–15 gpg. 2. Iron and manganese that stain fixtures orange or black and cause metallic taste. 3. Coliform and E. coli bacteria, especially after heavy rains or well service work. 4. Low pH (acidic water) in some mountain wells, which can corrode copper pipes and pin-hole plumbing. We also occasionally detect sulfur, nitrates from agriculture, and trace pesticides in shallow wells near farms.
How does your water testing process work and how long does it take?
We offer two levels of testing: • On-site screening (free): Our technician collects a tap sample and runs instant field tests for hardness, iron, pH, TDS, and chlorine. Results are explained on the spot (about 20 minutes). • Full laboratory analysis: We draw sterile samples, chain-of-custody seal them, and ship them overnight to our state-certified lab partner. The lab performs bacteriological, inorganic, and organic panels. A detailed report with recommended treatment options is ready within 5–7 business days. Rush 48-hour service is available for real-estate closings.
What water purification systems do you recommend based on the test results?
Because every well is different, we match equipment to your exact report: • Hardness only: High-efficiency ion-exchange softener. • Iron/manganese: Softener with catalytic carbon or an AirCat oxidizing filter. • Bacteria: NSF-certified ultraviolet (UV) disinfection or chlorination followed by carbon polishing. • Low pH: Calcite neutralizer tank. • Multiple issues: A multi-stage setup that may include sediment pre-filtration, softening, oxidation, UV, and reverse osmosis (RO) for a drinking water tap. All systems are sized to your household flow rate to avoid pressure loss and are backed by a 10-year valve and tank warranty.
How often should I have my water tested and my purification equipment serviced?
For private wells the Tennessee Department of Environment & Conservation recommends a full bacteriological test every year, plus a comprehensive mineral/chemical test at least every three years, or immediately after flooding, construction, or noticeable changes in taste or color. Once your treatment system is installed, we schedule annual service to sanitize the equipment, replace media as needed, and retest water to verify performance. UV bulbs are changed yearly; softener salt and resin are checked every 6–12 months depending on usage.
Do you offer financing or rebates for water treatment systems in Tellico Plains?
Yes. We partner with GreenSky and Synchrony to provide same-day credit approval with 0% interest plans for 6 or 12 months, or low-APR terms up to 84 months. If your home uses a private well, you may also qualify for a USDA Rural Development grant or low-interest loan to correct health-related water deficiencies—our office can help with the paperwork. We periodically feature manufacturer rebates on softeners and RO units; current promotions are listed on our specials page.