Same-day Repairs

Same-day Repairs | Tank Water Heater | Plumbing | Tellico Plains

When your tank water heater suddenly quits in the middle of a crisp Tellico Plains morning, HEP’s licensed plumbers are ready to roll. Our fully stocked vans arrive the very same day, equipped to fix everything from lukewarm showers and faulty thermostats to leaks that threaten your hardwood floors. We diagnose fast, explain clearly, and get hot water flowing again before the sun slips behind the Cherokee National Forest.

Living in the mountains means you can’t always wait for next-day service, so we’ve built our reputation on punctual arrivals, upfront pricing, and repairs that last. With HEP, you’ll enjoy courteous techs who protect your home with shoe covers, clean up every last drip, and back their work with an iron-clad satisfaction guarantee—so you can spend more time savoring Tellico Plains and less time worrying about your plumbing.

FAQs

Can you really repair my tank water heater the same day I call?

Yes. If you contact us before 2:00 p.m. Monday–Saturday, one of our licensed plumbers can usually be on-site in Tellico Plains that same day. Because we keep the most common replacement parts—thermostats, heating elements, dip tubes, T&P valves, drain valves, and flex connectors—on our service trucks, most repairs are completed in a single visit. The only delays we occasionally encounter are when a specialty part must be ordered from the manufacturer, but even then we install a temporary solution so you still have hot water while we wait.

Which areas around Tellico Plains do you cover for same-day service?

Our rapid-response team is based in Monroe County, so Tellico Plains is in our primary service zone. We also provide same-day coverage to Coker Creek, Ballplay, Vonore, Madisonville, Sweetwater, and most rural addresses within a 25-mile radius. If you are just outside that radius, call us anyway—many times we can still fit you in or arrange an early-morning appointment the next day at no extra cost.

What tank water-heater problems can you fix on the spot?

Common same-day repairs include: • No hot water (failed heating elements or gas thermocouple) • Inconsistent water temperature (faulty thermostat) • Water leaking from the relief valve, drain valve, or tank fittings • Rust-colored or foul-smelling hot water (anode-rod depletion or sediment buildup) • Rumbling or popping noises (sediment accumulation that needs flushing) • Pilot light keeps going out (dirty burner or bad thermocouple) If the inner tank has ruptured, repair is not possible and replacement will be recommended, but we keep both gas and electric 40- and 50-gallon models in stock for emergency installation.

How much does a same-day tank water-heater repair typically cost?

Our diagnostic trip fee for Tellico Plains addresses is $49, which we waive if you proceed with the repair. Most electric-element or thermostat replacements run $145–$225 parts and labor. Gas water-heater repairs such as thermocouple or gas-valve replacement average $175–$325. More involved work—full tank flush with anode-rod change, leak repairs at piping, or control-board replacement—can run $250–$475. You receive a firm, written quote before any work begins; there are never overtime charges for evening or weekend same-day calls.

Will I need to replace my water heater instead of repairing it?

We repair whenever it is safe and cost-effective. As a rule of thumb, if your tank is over 10–12 years old, leaking from the shell, or the repair cost exceeds 50 % of the price of a new unit, replacement makes better financial sense. We walk you through the pros and cons, show you energy-efficiency ratings of new units, and, if you choose replacement, can install a standard- or high-recovery tank the same day in most cases.

Do you provide any warranty on your repairs and replacement parts?

Absolutely. All parts we install are OEM-approved and carry a 1-year manufacturer’s warranty. Our labor is backed by a 90-day workmanship guarantee, meaning if the same problem recurs within that period, we fix it at no cost to you. If we install a new water heater, you receive the full manufacturer’s tank and parts warranty (usually 6–12 years) plus our own one-year labor warranty.