Workmanship Guarantee

Workmanship Guarantee | Pipe Upgrades | Plumbing | Tellico Plains

Imagine turning on any faucet in your Tellico Plains home and feeling absolute confidence in the water’s flow, temperature, and quality. That’s the peace of mind HEP delivers with its workmanship guarantee—skilled, licensed plumbers replace aging lines with modern materials that resist corrosion, boost water pressure, and help lower utility costs. From the initial inspection to the final clean-up, we back every connection, fitting, and fixture with a promise: if it’s not perfect, we’ll make it right at no extra cost to you.

Whether your cabin rests beside Bald River Falls or your storefront sits on Veterans Memorial Drive, our team treats your property with the same care we’d give our own. Schedule your pipe upgrades today and discover why neighbors across Monroe County trust HEP for reliable service, transparent pricing, and craftsmanship that lasts for decades.

FAQs

What does your workmanship guarantee cover for pipe upgrades in Tellico Plains?

Our workmanship guarantee protects you against any installation-related defects after we upgrade your piping. If a leak, loose fitting, or performance problem arises because of the way we installed, connected, or supported your new pipes, we return promptly to correct it at no charge. The guarantee also includes free re-inspection of any areas we modified and covers ancillary tasks we handled—such as drywall removal and patching—when those tasks affect the plumbing work we performed.

How long is the workmanship guarantee valid?

For residential customers in Tellico Plains, the guarantee lasts for as long as you own the home—effectively a lifetime warranty on our labor. Commercial projects receive a 5-year workmanship guarantee, which exceeds the one-year minimum required by Tennessee plumbing code. In either case, the clock starts on the day we finish the pipe upgrade, and we document the completion date on your final invoice and warranty certificate.

Are the materials used in my pipe upgrade also covered?

Yes, but under a separate manufacturer’s warranty. We install only brand-name copper, PEX, or CPVC pipe that carries at least a 25-year factory warranty. If a material defect—not an installation error—causes an issue, we handle the claims paperwork with the manufacturer on your behalf and replace the faulty components at their expense. Our workmanship guarantee picks up any labor costs required to swap out the defective parts, so you are fully covered on both fronts.

What types of pipe upgrades do you perform in Tellico Plains?

We specialize in complete or partial repipes, galvanized-to-copper conversions, PEX manifold systems, main water-service replacements, and interior supply line upgrades for kitchens, baths, and laundry rooms. We also install pressure-reducing valves, isolation valves, and seismic bracing when required. Every upgrade is performed to current Monroe County and Tennessee state plumbing codes, ensuring that your new piping meets safety and efficiency standards while remaining eligible for our workmanship guarantee.

Will the workmanship guarantee transfer if I sell my home?

Yes, the guarantee is fully transferable one time within 90 days of a change in property ownership. During that window, simply provide the new owner’s contact information and closing date, and we will re-issue the warranty certificate in their name at no charge. Transferring the guarantee can increase buyer confidence and add value to your Tellico Plains property.

What should I do if I need service under the workmanship guarantee?

Call our 24/7 local service line at (423) 555-0148 or submit a claim through the "Warranty Request" form on our website. We prioritize guarantee calls, dispatching a licensed plumber to your Tellico Plains address within 24 hours—often the same day. The technician will diagnose whether the issue stems from workmanship or a separate cause, document findings with photos, and make any covered repairs immediately. You will never receive a bill for labor or trip fees related to a validated workmanship claim.