- HEP Plumbing
- Flat-rate Pricing

Flat-rate Pricing
Flat-rate Pricing | Pipe Upgrades | Plumbing | Tellico Plains
When decades-old copper or galvanized lines start limiting water pressure or tinting every glass you pour, itâs time for an easy, stress-free solution. HEPâs licensed plumbers roll into Tellico Plains with fully stocked trucks and an upfront, flat-rate menu, so youâll know the exact cost of your pipe upgrades before a single wrench turns. No hourly guessing games, no surprise mark-upsâjust clear pricing and craftsmanship backed by a 100% satisfaction guarantee.
From whole-home repipes to strategic replacements in problem areas, we use modern PEX and high-grade copper that withstand East Tennesseeâs freeze-thaw cycles and boost flow throughout your fixtures. Our team protects your floors, cleans up like we were never there, and leaves you with reliable, code-compliant plumbing that adds value to your home. Call or book online today, and let HEP make your water linesâand your dayârun smoother.
FAQs
What does flat-rate pricing mean for pipe upgrades in Tellico Plains?
Flat-rate pricing means we quote one upfront, all-inclusive amount for your pipe upgrade before any work starts. The price covers labor, standard materials, local permit fees, cleanup, and travel within the Tellico Plains area. You pay exactly what we quoteâno hourly charges, hidden fees, or surprise add-ons once the project is underway.
Why might I need a pipe upgrade instead of a simple repair?
Many Tellico Plains homes still have aging galvanized steel, polybutylene, or thin-wall copper lines that corrode, clog, or burst in our seasonal freeze-thaw cycles. If your pipes leak repeatedly, deliver rusty water, or fail to meet current plumbing code, replacing whole runs with modern PEX or Type-L copper eliminates ongoing repairs, improves water pressure, and increases home value.
What factors determine the flat-rate price you quote?
We base the flat rate on four main factors: 1) total linear feet of pipe to be replaced; 2) pipe material you choose (PEX is usually less expensive than copper); 3) number of fixtures and branch lines served; and 4) accessibility (exposed basement ceilings cost less than pipes buried in slab). After a free on-site evaluation we calculate those items and give you a final written price good for 30 days.
How long does a typical pipe upgrade take to complete?
Most single-family homes in Tellico Plains can be fully repiped in 1â3 days. We stage the project to keep at least one bathroom operational whenever possible, and we coordinate inspection times with the Monroe County building department so youâre never without water longer than a few hours. Larger homes or properties that need slab penetration may take up to a week.
What happens if you find unexpected problems once you open the walls or crawl space?
Our flat-rate guarantee protects you. If we discover a hidden issue directly related to the pipingâsuch as an additional corroded branch line or deteriorated shut-off valveâwe fix it at no extra cost. Only situations outside the scope of plumbing (e.g., asbestos abatement, structural repairs) would require a revised quote, and we would discuss options with you before any additional work is done.
Do you offer warranties or post-upgrade support?
Yes. All pipe upgrades come with a 25-year manufacturerâs warranty on PEX tubing or a 50-year limited warranty on copper, plus our own 5-year labor warranty. If any joint leaks or material fails within that period, we repair it free of charge. We also provide a complimentary annual inspection for the first two years to ensure everything stays in peak condition.