Licensed Plumbers
Licensed Plumbers | Emergency Plumbing | Plumbing | Tellico Plains
When a pipe bursts in the middle of the night or your water heater quits on a chilly Tellico Plains morning, you donât have time to hunt for helpâyou need it now. HEPâs licensed plumbers arrive fast, fully equipped, and ready to tackle everything from flooded basements to stubborn clogs. We know your home is your haven, so we treat every call like family, laying protective mats, wearing clean booties, and explaining each repair before the wrench ever turns.
Our around-the-clock emergency plumbing service restores comfort without the chaos. Up-front pricing, genuine parts, and iron-clad labor warranties mean no surprisesâjust crystal-clear water flowing exactly where it should. When every second counts, trust the hometown pros whoâve been safeguarding Tellico Plains plumbing systems for decades; trust HEP to get you back to normal, fast.
FAQs
Do you provide 24/7 emergency plumbing service in Tellico Plains?
Yes. Our team of state-licensed plumbers is on call 24 hours a day, 7 days a week, including weekends and holidays. Whether itâs 2 a.m. or Christmas morning, you can reach us at our dedicated emergency line and have a technician dispatched to your Tellico Plains location within minutes.
What kinds of plumbing emergencies can you handle?
Weâre equipped to tackle any urgent plumbing situation, including burst or frozen pipes, severe leaks, overflowing toilets, water-heater failures, gas line leaks, sump-pump breakdowns, blocked sewer mains, and major drain clogs. Each service truck carries advanced leak-detection gear, drain-cleaning machines, and common replacement parts so most problems can be resolved during the first visit.
How quickly can a plumber reach my home or business in Tellico Plains?
Because we station technicians throughout Monroe County, our average on-site response time in Tellico Plains is 60 minutes or less. During major weather events we prioritize calls by severityâlife-safety threats and total water shutoffs come firstâbut we still strive to reach all customers the same day.
Are your emergency plumbers fully licensed and insured?
Absolutely. Every technician holds a current Tennessee L.P. (Limited Licensed Plumber) or CMC-A (Full Mechanical Contractor) license, has undergone a background check, and carries at least $1 million in liability insurance. Proof of licensing and insurance is available upon request, and copies can be emailed or shown on site before work begins.
How are emergency plumbing services priced?
We charge a flat diagnostic fee that covers the initial trip, system assessment, and a written estimate. Once the problem is identified, youâll receive upfront pricing for labor and materialsâno hourly surprises. Nights, weekends, and holidays may involve a modest after-hours surcharge, but you will ALWAYS approve the total cost before repairs start.
What should I do while waiting for the emergency plumber to arrive?
1. Shut off the main water valve (usually near the water meter) to stop additional flooding. 2. Turn off electricity to affected areas if water is near outlets or appliances. 3. Open faucets to relieve pressure in the lines. 4. Move valuables, electronics, and furniture away from standing water. 5. Take photos of the damage for insurance purposes. 6. Wait safely outside if you suspect a gas leak, and call 911. These steps minimize damage and help our technician address the issue faster when they arrive.