- HEP Plumbing
- Transparent Pricing

Transparent Pricing
Transparent Pricing | Toilet Upgrades and Replacements | Plumbing | Tazewell
When Tazewell homeowners call HEP, they get more than expert plumbing—they get clarity. Our licensed technicians arrive on time, assess your current fixture, and lay out every cost before they lift a wrench. No hidden fees, no surprises; just transparent pricing that lets you decide with confidence whether a quick repair, efficiency-boosting upgrade, or full replacement is right for your home and budget.
Toilet upgrades and replacements are where our commitment to transparency truly shines. We stock industry-leading, water-saving models, handle all permitting and haul-away, and back the work with rock-solid warranties. From the first phone call to the final flush, HEP makes it easy for Tazewell residents to enjoy a cleaner, greener, and more reliable bathroom without the guesswork.
FAQs
What does your transparent pricing include for toilet upgrades or replacements?
Our upfront price covers everything required to complete the job—travel to any address in the Tazewell area, removal of the existing toilet, installation of the new unit, a new wax ring, mounting bolts, supply-line inspection, disposal of the old fixture, thorough testing for leaks, and a one-year labor warranty. You’ll see each line item on the written quote before work begins so there are no surprise fees at checkout.
How much does a standard toilet replacement cost in Tazewell?
For a like-for-like replacement using a quality residential elongated toilet, most customers pay between $485 and $625, which includes the fixture, all installation materials, and labor. Upgrades such as pressure-assist flushing, comfort-height bowls, or bidet seats can raise the price; we’ll provide several options and their exact costs during our free in-home evaluation.
Do you offer same-day or emergency toilet replacement?
Yes. If you call before noon we can usually install a stocked standard toilet the same day. For after-hours emergencies—such as an overflowing cracked bowl—we have 24/7 on-call plumbers. Emergency visits carry a modest surcharge that is quoted up front, and we still honor our transparent pricing policy so you know the total before we start.
What brands and models do you recommend for toilet upgrades?
We are certified installers for Toto, Kohler, American Standard, and Gerber. Popular upgrades in Tazewell include the Toto Drake II (1.28 gpf, comfort-height), Kohler Highline (pressure-assist), and American Standard Cadet 3 Flowise (WaterSense). For clients interested in bidet functionality, we often pair a Kohler Cimarron with a BioBidet BB-2000 seat. We’ll help you choose a model that fits your plumbing rough-in, water-efficiency goals, and budget.
Will you haul away and recycle my old toilet?
Absolutely. Responsible disposal is part of every replacement package. We transport the old porcelain to a regional recycling facility where it is crushed and reused as aggregate for road construction. You won’t have to lift a finger or pay an extra disposal fee.
Do I need a permit for a toilet replacement in Tazewell, and do you handle the paperwork?
A simple like-for-like toilet swap inside an existing bathroom generally does not require a municipal permit in Tazewell. However, projects involving relocation of the toilet, modifications to the drain stack, or installation in a new bathroom addition may trigger permitting. If a permit is needed, we prepare the application, submit it to the county building department, and coordinate any inspections—all included in your quoted price.