Pipe Bursts
Pipe Bursts | Emergency Plumbing | Plumbing | Sweetwater
When a pipe lets go in your Sweetwater home, every second counts. HEPâs licensed technicians arrive fastâday or nightâto shut off the water, locate the rupture, and get your life back to normal before costly damage spreads. We come in fully stocked trucks ready to repair copper, PEX, or PVC lines on the spot, handle water-soaked drywall, and even coordinate with your insurance so you donât have to juggle calls while mopping floors.
Our round-the-clock emergency plumbing service is backed by transparent, upfront pricing and a workmanship guarantee thatâs as solid as the new pipe we install. From frozen lines that split at 2 a.m. to surprise geysers hiding behind walls, one call to HEP means Sweetwaterâs most reliable pros are already on their wayâtools humming, boot covers on, and a calm plan to keep your home safe, dry, and stress-free.
FAQs
What should I do immediately after a pipe bursts in my Sweetwater home?
First, shut off the main water valve to stop the flow of water and minimize flooding. If you canât locate the valve, call us right away and weâll guide you. Next, turn off electricity in the affected area if water is near outlets or appliances. Move valuables and furniture out of standing water, then contact our 24/7 emergency line. While you wait for our crew, open windows or use fans to improve air circulation and limit water damage and mold growth.
How fast can your emergency plumbing team get to my property in Sweetwater?
Because we have technicians on call throughout Sweetwater and the surrounding Nolan County area, our average response time is 30â45 minutes. When you call, our dispatcher sends the nearest certified plumber with fully stocked service vehicles so repairs can start immediatelyâno need to wait for parts.
Can you handle burst pipes in commercial buildings as well as homes?
Absolutely. Our licensed plumbers are trained and equipped for both residential and commercial plumbing systems. We routinely repair burst pipes in offices, restaurants, retail stores, industrial facilities, and multi-family properties. We carry pipe materials and fittings up to 4" in diameter in our trucks and can source larger sizes the same day from local suppliers if needed.
Will my homeownerâs insurance cover the cost of repairing a burst pipe?
Most policies cover sudden and accidental water damage, which usually includes burst pipes. Coverage typically pays for tearing out walls to access the pipe, the plumbing repair itself, and restoration of damaged drywall or flooring. However, insurers may deny claims caused by neglect (e.g., failing to heat the home during a freeze). We provide detailed damage reports, photos, and invoices to help you file a claim and can communicate directly with your adjuster on request.
How do you locate and repair hidden or underground pipe bursts?
We use non-invasive leak detection tools such as acoustic listening devices, infrared thermal cameras, and electronic line tracing to pinpoint the break without unnecessary demolition. For underground or slab leaks, we may employ pressure testing and video pipe inspection. Once located, we offer spot repairs, pipe re-routing, or trenchless lining to minimize disruption. Our plumbers explain each optionâs cost, warranty, and expected lifespan before work begins.
What can I do to prevent pipes from bursting during Sweetwaterâs temperature swings?
1. Insulate exposed pipes in attics, crawl spaces, and exterior walls with foam sleeves or heat tape. 2. Disconnect garden hoses and install freeze-proof outdoor faucets. 3. On nights below 32°F, let faucets drip and open cabinet doors under sinks to allow warm air in. 4. Keep your thermostat at 55°F or higher, even when youâre away. 5. Schedule an annual plumbing inspection so we can identify weak joints, corrosion, or high water pressureâcommon precursors to bursts. Following these steps significantly reduces the likelihood of a costly pipe failure.