Craftsmanship Guarantee
Craftsmanship Guarantee | Tankless Water Heater Install | Plumbing | Sunbright
When you invite HEP’s licensed pros into your Sunbright home, you’re getting more than a simple tankless water heater install—you’re getting a promise. Every fitting, valve, and vent is backed by our signature Craftsmanship Guarantee, meaning we don’t leave until the system runs flawlessly and you’re 100 % satisfied. We handle permits, haul away the old tank, and tidy up so the only thing left behind is endless hot water and a noticeably lower utility bill.
Sunbright homeowners love tankless because it saves space, slashes standby energy loss, and can last twice as long as traditional units. We love it because it lets us showcase the precision, pride, and people-first service that have defined HEP for decades. Ready to future-proof your water heating? Tap or call today and experience why neighbors keep recommending HEP for plumbing done right—the first time, every time.
FAQs
What does your Craftsmanship Guarantee cover for a tankless water-heater installation in Sunbright?
Our Craftsmanship Guarantee ensures that every aspect of your tankless water-heater installation—sizing, gas or electrical connections, venting, mounting, and start-up—is completed to code and manufacturer specifications. If any workmanship-related issue arises within 12 years of installation, we will return promptly to repair or replace the affected component at no labor cost to you.
How long does a typical tankless water-heater installation take?
Most residential installations in Sunbright are completed in one business day. A standard project involves draining and removing the old water heater, upgrading gas or electrical lines if necessary, mounting the new tankless unit, installing venting, flushing the system, and commissioning it. Complex installs that require rerouting gas lines or adding a combustion-air vent may extend the job to two days, but we will inform you in advance.
What advantages will I notice compared with my old storage-tank heater?
A properly installed tankless system delivers endless hot water on demand, freeing you from running out during back-to-back showers. It is up to 40 % more energy-efficient because it heats water only when needed, which typically lowers utility bills by $80–$150 per year for a Sunbright household. In addition, the compact wall-hung design frees up floor space and has a life expectancy of 20+ years—roughly double that of a traditional tank.
Do I need any special maintenance to keep my warranty and guarantee valid?
Yes. Tankless manufacturers and our Craftsmanship Guarantee both require an annual service that includes descaling the heat exchanger, cleaning the air filter, and checking venting and gas pressures. We offer an affordable yearly maintenance plan that records each visit for warranty compliance. Neglecting annual service could void both manufacturer and workmanship guarantees.
Will my home’s existing gas or electrical service handle a tankless water heater?
During our free in-home assessment we measure gas line size, meter capacity, and electrical panel space. Most Sunbright homes built after 1995 meet the necessary requirements without upgrades. Older homes may need a larger gas meter or a dedicated 240-V circuit. We provide a fixed-price quote that includes any required utility upgrades so there are no surprise costs later.
Are permits and inspections required, and do you handle them?
Yes. Morgan County and the City of Sunbright require a plumbing/mechanical permit for tankless installations. We obtain all necessary permits, schedule inspections, and are on-site when inspectors arrive. Passing inspection is included in our Craftsmanship Guarantee, so if any correction is requested, we handle it at no additional charge.