Whole-home Filters
Whole-home Filters | Water Purification | Plumbing | Strawberry Plains
Imagine turning on any tap in your Strawberry Plains home and tasting crisp, clean refreshment every time. With HEP’s whole-home filters, that dream becomes everyday reality. Our licensed plumbers integrate cutting-edge filtration technology right into your main water line, stripping away chlorine odors, sediments, and contaminants before they ever reach a faucet, showerhead, or appliance. One system protects the entire house, extending the life of your plumbing while delivering spa-quality water for drinking, cooking, and bathing.
We handle everything—from the first water test to expert installation and follow-up maintenance—so you can focus on enjoying healthier living. If you’re ready for a simple, worry-free solution to better hydration and softer skin, trust the hometown team that’s been serving East Tennessee for decades. HEP makes water purification effortless—just pure confidence flowing from every tap.
FAQs
What water issues are most common in Strawberry Plains, and can a whole-home filter really remove them?
In Strawberry Plains we see two main water sources—municipal water from Knoxville Utilities Board and private wells in the surrounding rural areas. City water is chlorinated and can carry chlorine by-products, sediment stirred up by line work, and trace metals such as lead picked up from older pipes. Well water often has iron, manganese, hydrogen-sulfide (“rotten-egg”) odor, and hardness minerals. A properly sized whole-home filtration system can be configured with multiple stages—sediment pre-filter, catalytic carbon, KDF media, softening or iron reduction resin, and optional UV—to reduce or eliminate all of those contaminants before the water reaches any tap, shower, or appliance in your home.
How is a whole-home (point-of-entry) system different from an under-sink or pitcher filter?
Pitcher and under-sink units treat only the water at a single tap and usually handle taste, odor, and some particulates. A whole-home system is installed on the main water line where it enters the house, so every fixture—including showers, washing machines, ice makers, and outdoor spigots—receives filtered water. Whole-home units can incorporate higher-capacity media that last years instead of months, protect plumbing and water-using appliances from scale and sediment, and provide healthier water for bathing and laundry in addition to drinking and cooking. While the upfront cost and footprint are larger, whole-home filtration delivers complete coverage, fewer cartridge changes, and longer equipment life overall.
What size and flow rate filter do I need for my household?
Sizing is based on peak flow demand and the specific water chemistry at your home. Most Strawberry Plains households with 2–3 baths do well with a 1.0–1.5 cu ft media tank rated for 10–12 gallons per minute (gpm). Larger homes or those with multiple simultaneous showers may require 15–20 gpm systems. Our technician will perform a free water test, count fixtures, and measure static and dynamic water pressure to determine the correct vessel diameter, media volume, and valve size. Correct sizing prevents pressure loss, ensures full contaminant removal contact time, and maximizes the life of the carbon or specialty media.
What is involved in the installation, and how long does it take?
A licensed plumber installs the system on the main cold-water line, usually where the pipe enters the basement or crawl space. The work includes cutting the existing line, adding a bypass loop with isolation valves, mounting the filter tank and control head, connecting a drain (if back-washing or softening is included), and flushing the media. Typical municipal-water installs take 2–4 hours; well-water setups with additional iron or UV units may take half a day. We coordinate any electrical outlet needs and obtain necessary local permits. When finished, the plumber checks for leaks, sets the controller, and walks you through basic operation and maintenance.
How often will I need to service or replace the filter media?
Maintenance depends on water quality and system type. A 5-micron spin-down or cartridge pre-filter should be rinsed or changed every 3–6 months. Catalytic carbon and KDF media that treat chlorine, chloramines, and metals typically last 5–7 years in Strawberry Plains’s average usage before needing a re-bed. Softening resin or iron-reduction media may last 8–10 years with proper regeneration. UV lamps require annual bulb replacement. All serviceable parts are above-grade and can be handled by the homeowner, though we offer affordable annual check-ups that include water testing, pressure reading, and controller updates to keep your warranty intact.
Will a whole-home filter lower my water pressure or void my plumbing warranty?
A correctly sized unit introduces only 2–4 psi of pressure drop—far less than what a clogged aerator or inline screen can cause—so you should not notice any change at taps or showers. In fact, removing scale and sediment often improves appliance performance. Regarding warranties, plumbing codes classify certified filtration equipment as an approved modification, and our plumbers follow IPC and local Jefferson/Knox county guidelines. We use full-port bypass valves so service can be performed without shutting off household water. Manufacturer warranties remain valid, and many appliance makers encourage softened or filtered supply water to extend heater, dishwasher, and washer life.