Water Testing
Water Testing | Water Purification | Plumbing | Strawberry Plains
At HEP’s Water Testing Plumbing in Strawberry Plains, we believe every glass you pour should be as crisp and refreshing as the mountain air that surrounds our community. Our certified technicians arrive with advanced testing equipment, quickly identifying minerals, contaminants, or imbalances that may be hiding in your tap. From there, we design a custom water purification solution that fits your home, budget, and lifestyle—delivering instant peace of mind and a noticeably better taste in every sip.
Because we live and work right here in Strawberry Plains, we understand the unique challenges of East Tennessee water. That local insight drives us to recommend only the most reliable filtration systems, softeners, and reverse-osmosis units, all backed by HEP’s legendary 24/7 support. Whether you’re filling a baby’s bottle, brewing your morning coffee, or protecting your appliances from scale, our water purification expertise helps your family enjoy cleaner, safer water—today, tomorrow, and for years to come.
FAQs
Why is water testing important for homes and businesses in Strawberry Plains?
Strawberry Plains relies on a mix of municipal and private well water. Both sources can pick up minerals, metals, and microorganisms as they travel through local limestone bedrock or aging distribution lines. A certified water analysis pinpoints any hardness, iron, sulfur, lead, bacteria, or pesticide problems so you can choose the right filtration or conditioning equipment and protect your family, plumbing fixtures, and appliances.
What specific contaminants do you test for and how accurate are the results?
Our standard panel checks pH, hardness, iron, manganese, total dissolved solids (TDS), chlorine, lead, copper, nitrates/nitrites, coliform and E. coli bacteria, and sulfur compounds that cause rotten-egg odor. We follow EPA and Tennessee Department of Environment & Conservation (TDEC) sampling protocols and use an independent state-certified laboratory. Results come with concentration levels, EPA Maximum Contaminant Levels (MCLs), and clear explanations so you know exactly where your water stands.
How does the water-testing process work, and how long will it take to get my report?
1) Schedule: Call or book online for a free on-site visit. 2) Sampling: A licensed technician collects tap and/or well samples in sterile containers, documents location, temperature, and flow rate, and performs quick field tests for hardness and iron. 3) Laboratory analysis: Samples are chain-of-custody sealed and delivered to the lab the same day. 4) Results & consultation: Within 3–5 business days we email a digital report and return for an in-person or virtual review to explain findings, answer questions, and discuss treatment options.
What purification or conditioning systems can you install if my water tests show problems?
• Water softeners (ion exchange) for hardness, calcium, and magnesium buildup. • Whole-house carbon or Catalytic carbon filters for chlorine, chloramines, pesticides, and bad taste. • Iron/Sulfur filters using air-injection or manganese greensand for orange staining or rotten-egg odor. • Reverse osmosis (RO) drinking-water systems that remove 95–99 % of dissolved solids, heavy metals, and nitrates. • UV disinfection for bacteria and virus control in well systems. We size equipment based on flow rate, contaminant levels, and household usage, and all units are NSF/ANSI certified.
How often should I retest my water and service the purification equipment?
We recommend annual testing for private wells and every 3 years for city-water homes unless there is a change in taste, color, or odor. After a flood, construction, or plumbing repair, test immediately. Most softeners and whole-house filters need media inspections each year and a full resin or carbon replacement every 7–10 years. RO systems require sediment and carbon pre-filters every 6–12 months and membrane replacement every 2–4 years. UV lamps should be swapped annually.
What do your water testing and purification services cost, and do you offer warranties or financing?
A basic on-site inspection and quick-test are free. Full lab analysis starts at $129 for residential and $199 for commercial properties. Treatment systems range from $800 for a point-of-use RO to $4,500+ for whole-home softener/filtration combos. We provide up-front, written estimates, 0 % APR financing options, and a 90-day price match. All installations include a 1-year labor warranty and manufacturer parts warranties of 5–10 years, plus optional maintenance plans for worry-free service.