Emergency Repairs
Emergency Repairs | Tank Water Heater | Plumbing | Strawberry Plains
When a late-night leak or icy morning shower catches you off guard in Strawberry Plains, HEP’s emergency plumbers race to your door with the tools and parts needed to tame the chaos. From extinguishing spurting supply lines to reviving a silent tank water heater, our licensed experts diagnose, repair, and test every component on the spot—so you can get back to hot, hassle-free living without waiting for “business hours.”
We’re local, lightning-fast, and backed by decades of know-how, which means every repair comes with honest pricing, clear communication, and a workmanship guarantee you can feel warm about. Call us anytime, 24/7/365, and we’ll roll out immediately with fully stocked trucks, friendly attitudes, and the promise that no emergency is too big—or too cold—for HEP.
FAQs
What should I do first if my tank water heater starts leaking?
Turn off the water and power supply immediately. Locate the cold-water shut-off valve above the tank and close it to stop incoming water. If you have an electric heater, switch off the breaker; if it’s gas, turn the gas control knob to the OFF position. This prevents additional water damage and eliminates electrical or gas hazards until our emergency plumber arrives.
How fast can your team reach my home or business in Strawberry Plains for an emergency repair?
Because we keep fully stocked service trucks on standby in Strawberry Plains, our licensed plumbers can typically be at your door within 60–90 minutes of your call—day or night. We dispatch the closest available technician using GPS routing so you get the fastest possible response.
Are you able to service every brand and model of tank water heater?
Yes. Our technicians are factory-trained and carry replacement parts for all major tank water heater brands, including Rheem, A.O. Smith, Bradford White, State, and GE, in both gas and electric models. Even if your unit is older or less common, we can usually source the necessary components the same day or offer a safe temporary fix until parts arrive.
Will my water heater have to be replaced, or can it be repaired?
We always prioritize repair when it’s cost-effective and safe. After a thorough inspection, we’ll explain the condition of the tank, burner elements, thermostat, and safety valves. If repairs will restore reliable operation and meet code, we’ll fix it on the spot. If the tank is corroded, leaking from the seam, or fails safety testing, we’ll recommend replacement and provide upfront pricing so you can make an informed decision.
What warning signs indicate my tank water heater needs immediate attention?
Call us right away if you notice: • Water pooling around the base of the tank • Popping, banging, or hissing noises while heating • Rust-colored or foul-smelling hot water • Water temperature that suddenly spikes or drops • A tripped circuit breaker or extinguished pilot light • The smell of natural gas near the unit. These symptoms often signal pressure problems, overheating, or tank failure that require prompt professional service.
Do you offer 24/7 emergency service, and how is after-hours pricing handled?
Absolutely. Our hotline is staffed 24 hours a day, 365 days a year—including nights, weekends, and holidays. We charge a modest emergency diagnostic fee that covers travel and evaluation. Once we identify the problem, you receive a flat-rate quote before any work begins, so there are no surprises. We also waive the emergency fee for customers who proceed with the recommended repair or replacement.