Satisfaction Guarantee
Satisfaction Guarantee | Garbage Disposal Repair | Plumbing | Strawberry Plains
When your Strawberry Plains kitchen falls silent because the disposal won’t hum, HEP’s licensed plumbers arrive with the tools, parts, and know-how to get everything spinning again—fast. Our family-owned team specializes in garbage disposal repair, delivering courteous service backed by a 100% Satisfaction Guarantee: if you’re not thrilled with the fix, we’ll make it right or you don’t pay a dime.
From jammed blades to mysterious leaks, we diagnose on the spot, quote upfront, and respect your home like it’s our own. With same-day availability, transparent pricing, and courteous techs who clean up after themselves, HEP turns plumbing headaches into peace of mind—so you can get back to cooking, cleaning, and living without disruption.
FAQs
What does your 100 % satisfaction guarantee cover for garbage disposal repairs in Strawberry Plains?
Our guarantee promises that the repair will resolve the problem we diagnosed, that your disposal will run safely and correctly, and that you’ll be satisfied with the workmanship, parts, and customer service. If the same issue reoccurs within one year, we return at no charge to make it right or refund the repair portion of your invoice—no fine print, no trip-fee deductions.
How quickly can you send a licensed plumber to my home in Strawberry Plains?
Because we’re locally based, most service calls are scheduled the same day you contact us. Emergency slots are reserved for active leaks or power short-outs, so a plumber can usually be on-site within 2–4 hours. For non-urgent repairs, we offer convenient two-hour arrival windows Monday through Saturday, 8 a.m.–6 p.m.
What are common signs my garbage disposal needs professional repair rather than DIY fixes?
Persistent humming without grinding, frequent circuit resets, water leaking from the unit or sink flange, foul odors that won’t clear, or blades that won’t turn even after a manual reset all point to internal motor or seal issues. These problems require tools and expertise most homeowners don’t have; forcing the unit can cause motor burnout or plumbing damage that voids warranties.
How much does a typical garbage disposal repair cost, and will I get a written estimate first?
Most repairs in Strawberry Plains fall between $120 and $260, depending on the unit’s age, horsepower, and whether parts like splash guards, flange gaskets, or the flywheel must be replaced. Your plumber will run diagnostic tests, then provide a flat-rate, written estimate before any work starts. That price is locked in—no surprise fees for labor, disposal of old parts, or mileage.
Can you repair all brands and horse-power ratings, or will I need a new unit?
We service every major brand sold in the U.S.—InSinkErator, Waste King, Moen, GE, KitchenAid, and more—from 1/3-HP compact models to 1-HP commercial-grade disposals. Our trucks stock OEM gaskets, impellers, and capacitors for common models so most repairs can be finished in one visit. If your motor is seized and out of warranty, we’ll discuss replacement options and credit the diagnostic fee toward a new installation.
What can I do after the repair to extend my disposal’s life and keep my warranty valid?
Run cold water for 15 seconds before and after use, feed waste gradually, avoid fibrous foods (corn husks, celery, onion skins), never pour grease or expandable starches into the unit, and clean monthly with ice cubes and a citrus slice. We’ll leave you with a maintenance checklist and a QR code to register your disposal—this secures the manufacturer warranty and our one-year labor guarantee.