Licensed Plumbers
Licensed Plumbers | Emergency Plumbing | Plumbing | Strawberry Plains
When a pipe bursts at midnight or your water heater calls it quits before dawn, Strawberry Plains homeowners know help is only minutes away. HEP’s licensed plumbers live and work right here in the community, so they show up fast, diagnose the problem on the spot, and bring the parts needed to get water flowing the right way again. From clogged drains that threaten to flood your basement to hidden leaks quietly driving up your utility bill, we handle every crisis with calm expertise and clear, up-front pricing.
Our fully stocked trucks double as rolling warehouses, allowing us to repair or replace fixtures, water heaters, and sewer lines on the first visit. Day or night, weekend or holiday, you’ll reach a real dispatcher who immediately connects you with a certified technician specializing in emergency plumbing. Trust HEP to protect your home, your schedule, and your peace of mind—24/7, 365.
FAQs
What qualifies as a plumbing emergency and when should I call a licensed plumber in Strawberry Plains?
Any situation that threatens your property, health, or safety is considered a plumbing emergency. Common examples include burst pipes, sewer backups, major leaks that won’t stop, overflowing toilets, or loss of all water service. If shutting off the main water valve doesn’t solve the problem or you notice water near electrical wiring, call our licensed Strawberry Plains plumbers immediately—day or night.
Are your emergency plumbing services really available 24/7 in Strawberry Plains, and how fast can you get here?
Yes. Our emergency dispatch center operates 24 hours a day, 365 days a year—including weekends and holidays. Because we keep fully stocked service vehicles stationed in and around Strawberry Plains, a licensed plumber can typically be at your door within 60 minutes of your call, often sooner during off-peak traffic hours.
What should I do while waiting for the emergency plumber to arrive to reduce damage?
1) Shut off the closest fixture valve or your home’s main water shut-off (usually at the meter or where the main line enters the house). 2) Turn off electricity to any affected area if water is pooling near outlets or appliances. 3) Open faucets at lower levels to drain residual water and relieve pressure. 4) Move furniture, rugs, and valuables away from water-prone zones. 5) Take photos for insurance. Do not attempt DIY repairs on pressurized lines or gas water heaters—leave that to the licensed professional.
Are your Strawberry Plains emergency plumbers fully licensed and insured, and why is that important?
Absolutely. Every technician holds a current Tennessee Journeyman or Master Plumber license, carries liability insurance, and passes background/drug screening. Licensing ensures your plumber has the training to meet state code; insurance protects you from liability in the rare event of accidental damage or injury. Hiring a licensed, insured pro safeguards your warranty coverage, resale value, and peace of mind.
How much will emergency plumbing service cost, and do you provide upfront pricing?
Emergency service rates depend on the time of day, the complexity of the repair, and any parts required. Before work begins, our technician performs a quick diagnostic and provides a written, flat-rate estimate that includes labor, materials, and after-hours fees. You approve the price before we start, so there are no surprise add-ons when the job is finished.
Do you guarantee your emergency plumbing repairs, and what type of warranty do you offer?
Yes. All emergency repairs are backed by a minimum one-year parts and labor warranty, with extended coverage available for major components like water heaters, pumps, and sewer lines. If the same issue reoccurs within the warranty period, we return at no charge to make it right. We also provide documentation for insurance claims and real-estate disclosures.