Satisfaction Guarantee
Satisfaction Guarantee | Drain Opening | Plumbing | Spring City
When a stubborn clog threatens to derail your day in Spring City, the friendly professionals at HEP arrive fast with the tools, experience, and confidence to get water flowing again. Our licensed technicians treat every home as their own, delivering precision drain opening that clears the blockage without damaging your pipes—and we back every visit with a 100% satisfaction guarantee.
From upfront, no-surprise pricing to spotless cleanup, HEP makes the whole experience refreshingly stress-free. Whether it’s a kitchen sink hiccup or a main line emergency at midnight, you can rely on our local team’s round-the-clock availability, courteous service, and decades of know-how. If you’re not thrilled with the results, we’ll work until you are—because in Spring City, nothing matters more to us than your peace of mind.
FAQs
What types of drains can you open?
Our licensed plumbers can clear virtually any residential or light-commercial drain in Spring City, including kitchen sinks, bathroom sinks, tubs, showers, floor drains, laundry lines, main sewer lines, and even downspout lines. We’re equipped with professional-grade cable machines, hydro-jetters, and enzyme treatments to match the right tool to every situation.
How soon can you respond to a drain clog in Spring City?
We offer same-day service seven days a week and 24/7 emergency response for severe backups that can’t wait. Most calls scheduled before noon are handled the very same day, and emergency calls are typically on-site within 60–90 minutes, even on weekends and holidays.
What does your satisfaction guarantee cover?
If your drain isn’t flowing properly when we leave, we’ll return and re-service it at no charge. In addition, all standard residential drain openings are warrantied for 30 days against the same blockage. If the clog reappears in that period, we’ll clear it again free of labor charges. We also guarantee courteous technicians, up-front pricing, and a thorough cleanup of the work area.
Will you need to dig up my yard to clear the clog?
Digging is rarely required. In more than 90 % of cases, cable rodding or hydro-jetting clears the blockage through an existing clean-out access. If a camera inspection reveals a collapsed or severely offset pipe, we’ll explain trenchless and traditional repair options before any excavation takes place and provide a firm quote so you can decide how to proceed.
How much does professional drain opening cost?
Pricing depends on the drain’s location, severity of the clog, and the equipment needed. Typical Spring City kitchen or bath drain openings start at $99, main sewer lines at $199, and hydro-jetting packages begin around $395. We always provide a written, flat-rate estimate before we start, so there are no surprises on your final bill.
What can I do to prevent future clogs after your service?
Use strainers in sinks and tubs to catch hair and food particles, avoid pouring grease or coffee grounds down drains, flush only toilet paper in the toilet, and schedule an annual main line camera inspection if you have mature trees on your property. We can also enroll you in our maintenance program, which includes discounted enzyme treatments and priority scheduling.