- HEP Plumbing
- Whole-home Softeners

Whole-home Softeners
Whole-home Softeners | Water Purification | Plumbing | South Pittsburg
Hard Tennessee limestone can turn every tap into a source of scale, stains, and stubborn buildup—but it doesn’t have to stay that way. HEP Plumbing’s whole-home softeners slip seamlessly into your existing lines, stripping out minerals before they ever reach your showerhead or dishwasher. Residents all across South Pittsburg are enjoying silkier hair, brighter laundry, and appliances that last years longer thanks to our science-driven approach to water purification.
From the first on-site test to the final twist of the wrench, our licensed technicians handle everything with hometown courtesy and rock-solid guarantees. You’ll feel the difference in every sip, every suds-filled sink, and every spotless glass—proof that crystal-clear comfort really can flow from every faucet. Ready for water that treats you right? Call HEP today and experience South Pittsburg’s smoothest water in as little as one visit.
FAQs
Why do homes in South Pittsburg need a whole-home water softener or purification system?
South Pittsburg’s municipal and well water often carry high levels of calcium, magnesium, and trace iron. These minerals cause limescale that clogs pipes, shortens appliance life, leaves spots on dishes, and makes soap less effective. A whole-home softener removes hardness at the point where water enters your house, so every tap—kitchen, bath, laundry, and outdoor spigots—receives properly conditioned water.
How does a whole-home softener work compared with a point-of-use filter?
A whole-home softener treats all incoming water through an ion-exchange resin that swaps hardness minerals for sodium or potassium ions. By contrast, point-of-use filters (like pitchers or faucet attachments) treat only a single fixture, generally focusing on taste and odor. If you want scale-free plumbing protection and softer water for every fixture, the whole-home unit is the comprehensive solution.
Will a softener remove chlorine, sulfur odors, or other contaminants?
Standard water softeners target hardness minerals only. If you have chlorine, sulfur (rotten-egg odor), iron staining, or bacterial concerns, we pair the softener with additional media filters—such as activated carbon, KDF, or UV purification—inside a single multi-tank system. During the in-home water test we determine exactly which modules you need so your final setup addresses every specific contaminant.
How much space and plumbing modification are required for installation?
Most residential units need about 2×3 feet of floor space near where the main water line enters your home—often in a basement, utility room, or garage. We install a bypass valve, connect to an existing drain, and run a ⅜-inch line to the brine tank. Typical installations take 2–4 hours and rarely require changes to electrical service; the control head plugs into a standard 110-V outlet.
What routine maintenance will I have, and how often do I need to add salt?
The system automatically regenerates at night, so your job is mainly to keep the brine tank at least ⅓ full of solar or pellet salt. In South Pittsburg, most households add two 40-lb bags every 4–6 weeks, depending on water hardness and usage. Once a year we recommend a professional check-up to sanitize the brine tank, test water hardness, and confirm the control valve settings.
What does a whole-home softener cost and do you offer financing or local rebates?
A properly sized system for a typical South Pittsburg family ranges from $1,300 to $2,200 installed, depending on flow rate, additional filtration modules, and warranty length. We offer 6-, 12-, and 24-month no-interest financing, and Tennessee’s EnergyRight program occasionally provides rebates for high-efficiency softeners. Ask us to file the paperwork on your behalf, and we’ll apply any available savings to your final invoice.