Emergency Service
Emergency Service | Plumbing | Soddy-Daisy
When a pipe bursts at midnight, you don’t have time to hunt for help. HEP’s emergency team is stationed right here in Soddy-Daisy, rolling out 24/7 with fully stocked trucks and friendly, licensed experts. We diagnose leaks, clear stubborn clogs, and restore hot water on the first visit so you can get back to living—not worrying about plumbing disasters.
Because every minute counts, we answer the phone in three rings, text you the technician’s photo, and arrive with transparent pricing—no weekend or holiday surprises. From historic lake-front cabins to new builds off Dayton Pike, neighbors trust us to treat their home like our own. Save our number now and know that whenever trouble strikes, reliable plumbing relief is only moments away.
FAQs
What kinds of plumbing emergencies do you handle in Soddy-Daisy?
Our licensed technicians can tackle any urgent plumbing issue, including burst or leaking pipes, overflowing or blocked toilets, sewer line backups, sudden loss of water pressure, water-heater breakdowns, frozen pipes, gas line leaks, and sump-pump failures. If water or sewage is threatening your property—or safety—call us right away.
How fast can you get to my home or business once I call?
Because we keep fully stocked service vehicles stationed near Soddy-Daisy, an on-call plumber is typically at your door within 60 minutes—often sooner. As soon as your call is dispatched, GPS routing sends the closest available technician straight to your address, so you get help as quickly as traffic and weather allow.
Are your emergency plumbing services really available 24/7, even on holidays?
Yes. Plumbing problems don’t wait for regular business hours, so we don’t either. Our hotline is staffed 24 hours a day, 7 days a week, 365 days a year—including nights, weekends, and all major holidays. Whenever you need us, a live representative will answer and dispatch an emergency plumber immediately.
Will I get an upfront estimate before work starts?
Absolutely. After a rapid on-site assessment, your technician will explain the problem, outline the repair options, and provide a written, itemized quote. We begin work only after you approve the estimate, and we stand by that price—no surprise add-ons once the job is complete.
Do you charge extra for after-hours or weekend emergency calls in Soddy-Daisy?
We believe in transparent pricing. While emergency or after-hours service may carry a modest premium to cover overtime labor, those rates are disclosed before any work begins, so you can make an informed decision. There are never hidden fees, and diagnostic charges are waived if you authorize the repair.
What should I do until your emergency plumber arrives?
1) Shut off the main water valve to stop the flow and limit damage. 2) If a water heater is involved, switch it to the off position at the breaker or gas shutoff. 3) Remove valuables from the affected area and soak up standing water with towels or a wet/dry vac. 4) Avoid using chemical drain cleaners or turning on electrical fixtures near leaks. 5) Open doors or windows for ventilation if sewage or gas odors are present. 6) Keep children and pets clear of the area, then wait for our licensed professional to arrive and finalize the repair safely.