HEP Happiness Guarantee

HEP Happiness Guarantee | Tank Water Heater | Plumbing | Soddy-Daisy

Nothing spoils a Soddy-Daisy morning faster than stepping into an icy shower, but HEP’s Hep Happiness Guarantee means comfort is only a call away. Our licensed plumbers install, repair, and replace any brand of tank water heater with precision, tidying up as we go and hauling away the old unit for free. From first flame-up to final temperature check, we treat your home like our own—shoes covered, floors protected, and your schedule respected.

We back every service with transparent pricing, 24/7 emergency support, and a simple promise: if you’re not happy, we’re not done. Whether you want to boost efficiency, increase capacity for a growing family, or just restore reliable hot water, trust the hometown team that puts your satisfaction first. With HEP, you’ll be enjoying long, luxurious showers again before you know it—guaranteed.

FAQs

What does the HEP Happiness Guarantee cover for tank water-heater service in Soddy-Daisy?

Our Happiness Guarantee means you’ll never pay for work you’re not 100 % satisfied with. If we install, repair, or flush your tank water heater and you feel something isn’t right, we’ll return promptly to make it right at no extra cost. If we still can’t meet your expectations, we’ll refund the portion of the service you’re unhappy with—no questions asked.

How fast can HEP replace or install a standard tank water heater in Soddy-Daisy?

Most replacements can be completed the same day you call, provided the unit is in stock. We keep the most common 40- and 50-gallon natural-gas and electric models in our local warehouse, so our licensed plumbers can arrive, remove the old heater, install the new one, and haul away the debris in about three to five hours.

Do you service every brand and size of traditional tank water heater?

Yes. Our certified technicians are factory-trained on all major makes—including Rheem, AO Smith, Bradford White, State, and Whirlpool—in sizes from 20 to 120 gallons. We carry genuine replacement parts on our trucks and provide manufacturer-approved repairs that preserve any active warranty.

What routine maintenance does HEP recommend to extend the life of a tank water heater?

1. Annual flush and sediment removal to prevent corrosion and restore heating efficiency. 2. Anode-rod inspection every 2–3 years; we’ll replace it when more than 50 % has corroded. 3. T&P safety-valve test during each maintenance visit to make sure it opens at 150 psi/210 °F. 4. Visual leak and rust check on the tank seams and connections. Following this schedule typically adds 3–5 years to the unit’s life and keeps energy bills lower.

How do I decide whether to repair or replace my existing unit?

We look at the unit’s age, frequency of repairs, energy efficiency, and tank integrity. If your heater is over 10 years old, has a leaking tank, or needs a repair that costs more than 50 % of a new unit, replacement is the most economical choice. During a free in-home evaluation, we’ll show you both cost scenarios and let you decide—pressure-free.

Are energy-efficient models or rebates available for Soddy-Daisy homeowners?

Absolutely. High-efficiency electric and gas tanks with UEF ratings of 0.64 or higher qualify for up to $300 in federal tax credits through 2032. EPB and TVA occasionally offer $50–$150 utility rebates, and HEP adds an instant in-house $75 discount for ENERGY STAR-rated models. We’ll handle all the paperwork and apply the rebate at checkout so you don’t have to wait for a check.