- HEP Plumbing
- Pinpoint Diagnostics

Pinpoint Diagnostics
Pinpoint Diagnostics | Garbage Disposal Repair | Plumbing | Soddy-Daisy
When your kitchen comes to a screeching halt, HEP’s certified technicians arrive with pinpoint diagnostic technology that zeroes in on the exact cause of the rumble, leak, or stubborn clog hiding in your disposal. From humming motors and tripped reset buttons to blades tangled with silverware, our Soddy-Daisy crew has seen (and fixed) it all—usually in a single visit. We protect your time, floors, and drains by pairing years of hands-on skill with cameras, acoustic sensors, and thermal imaging that reveal problems other plumbers might miss.
Choose HEP for garbage disposal repair and you’ll get transparent pricing, courteous professionals, and workmanship backed by iron-clad guarantees. We stock our vans with factory-authorized parts for most brands, so your kitchen can get back to prepping family dinners or late-night snacks without delay. Call today, and discover why your neighbors in Soddy-Daisy trust the hometown team that turns stressful breakdowns into quiet, reliable performance.
FAQs
What are the most common signs that my garbage disposal needs professional repair?
Typical warning signs include a unit that hums but won’t grind, frequent tripped resets, foul odors that won’t wash away, water leaking from the bottom or side of the housing, and slow-draining sinks even after you’ve cleared obvious clogs. If you notice any of these issues, shut the disposal off and call Pinpoint Diagnostics Plumbing to prevent further motor or plumbing damage.
How quickly can Pinpoint Diagnostics Plumbing get to my home in Soddy-Daisy for a garbage disposal emergency?
Because we’re based in the Soddy-Daisy/Chattanooga area, most emergency calls are answered the same day—often within a few hours. Our dispatch is available 24/7, and our trucks are stocked with common disposal parts so repairs can usually be completed on the first visit.
Do you service every brand and model of garbage disposal?
Yes. Our technicians are trained on all major residential and light-commercial brands, including InSinkErator, Waste King, Moen, KitchenAid, and GE. We carry universal flanges, splash guards, switches, and internal components, and we can order specialty parts overnight if necessary.
What happens during a Pinpoint Diagnostics diagnostic visit for my disposal?
We start by safely disconnecting power, then perform a multi-point inspection: checking electrical continuity, looking for jammed impellers, testing the motor windings, examining seals and gaskets for leaks, and running dye tests to pinpoint hidden pipe leaks. Once we identify the fault, you’ll receive an upfront repair estimate before any work begins.
Should I repair or replace a malfunctioning garbage disposal?
Our rule of thumb: if your unit is under 8–10 years old and the repair costs less than 50% of a comparable new model, repair usually makes financial sense. Older units, or those with cracked housings, burnt motors, or repeated electrical failures, are better candidates for replacement. We’ll walk you through both options and the associated costs on-site so you can decide with confidence.
How can I prevent future garbage disposal problems?
Run plenty of cold water before, during, and 20–30 seconds after grinding; feed food waste slowly; avoid fibrous items like celery, corn husks, and onion skins; never pour grease or cooking oil down the drain; and freshen the unit monthly by grinding ice cubes with a splash of vinegar or lemon peels. Scheduling an annual inspection with Pinpoint Diagnostics Plumbing can also catch small issues—like worn gaskets—before they turn into leaks or motor failures.