Water Heater

Water Heater | Emergency Plumbing | Plumbing | Soddy-Daisy

A sudden cold shower on a Soddy-Daisy morning can ruin the whole day—unless you know HEP is just around the corner. Our seasoned technicians specialize in diagnosing water-heater hiccups fast, arriving with fully stocked trucks and the know-how to revive your system on the first visit. From leaking tanks to sputtering pilot lights, we handle every crisis with the speed and care your family deserves, so you can get back to warm baths and clean dishes without delay.

When seconds count, choose the local team that treats your home like their own. HEP’s 24/7 emergency plumbing service combines transparent, upfront pricing with courteous pros who clean up after themselves and explain every step. Call us any time, day or night, for fast water-heater relief that keeps Soddy-Daisy comfortable all year long.

FAQs

What should I do if my water heater suddenly starts leaking in the middle of the night in Soddy-Daisy?

First, shut off the cold-water supply valve on top of the unit to stop additional water from entering the tank. Next, turn off the power source—flip the circuit breaker for electric models or set the gas control knob to “OFF” for gas models. If water is flooding the area, locate your home’s main shut-off valve and close it as well. Once the situation is stable, call our 24/7 emergency line. We have on-call technicians in the Soddy-Daisy area who can usually be at your door within an hour to assess the leak, prevent further damage, and start repairs or replacement as needed.

How fast can your emergency plumbers arrive at my Soddy-Daisy home?

Because we base our emergency crews in and around Soddy-Daisy, we typically reach homes in ZIP code 37379 and surrounding neighborhoods (Bakewell, Daisy, Falling Water, and Mowbray Mountain) in 45–60 minutes—often faster during normal traffic conditions. Our dispatch software automatically sends the closest stocked service truck, so you get rapid response even on holidays, nights, and weekends.

Do you work on every type and brand of water heater?

Yes. Our licensed plumbers are trained to diagnose and repair both traditional tank and tankless models, whether they run on natural gas, propane, or electricity. We carry common replacement parts for Rheem, AO Smith, Bradford White, State, Whirlpool, Rinnai, Navien, and other major brands. If specialized parts are required, we can place rush orders or recommend appropriate replacement units the same day.

If my water heater has failed completely, can you replace it during the emergency visit, or do I have to schedule another appointment?

In many cases we can perform a same-day replacement. Our service trucks stock 30-, 40-, and 50-gallon gas and electric tanks, plus essential venting and connection kits. For larger or specialized units, we can install a temporary water-heating solution and return the next business day with the exact model you choose. We also offer energy-efficient tankless upgrades and will handle all permits and inspections required by Hamilton County.

How much does emergency water-heater service cost?

After arriving on-site, our technician performs a quick diagnostic and provides a written, flat-rate quote before any work begins. Night, weekend, and holiday calls include a modest emergency dispatch fee, but we waive that fee if you approve the repair or replacement during the same visit. Typical leak repairs range from $150–$350, while complete tank replacements start around $1,200, including removal of the old unit, labor, and a new manufacturer’s warranty.

What can I do to minimize water damage while waiting for the plumber to arrive?

After shutting off the water and power to the heater, open a hot-water faucet at a sink or tub to relieve pressure inside the tank. Place towels, buckets, or a wet-dry vacuum around the leak to contain water. If safe to do so, connect a garden hose to the drain valve at the bottom of the tank and route the hose to a floor drain or outside to lower the water level. Move valuables and electrical devices away from the leak area. Avoid entering rooms where water has reached electrical outlets, and never attempt internal tank repairs yourself—leave that to our certified professionals.