Satisfaction Guarantee
Satisfaction Guarantee | Drain Opening | Plumbing | Soddy-Daisy
When a stubborn clog brings your day to a halt, HEP’s local experts are ready to swoop in with fast, tidy, satisfaction-guaranteed drain opening service for every home and business in Soddy-Daisy. We arrive on time, protect your floors, and quote the job up front, so the only surprise you’ll feel is how quickly the water starts flowing again.
From precision camera inspections to high-powered jetting, our plumbers come equipped to clear the toughest blockages on the first visit—and we back every job with HEP’s “Fixed Right or It’s Free” promise. Count on 24/7 live scheduling, courteous technicians, and workmanship that keeps your pipes healthy long after we’ve left your driveway.
FAQs
What does your “Satisfaction Guarantee” cover for drain-opening services in Soddy-Daisy?
If the same line backs up within 30 days of our service—and it’s not caused by abuse or a foreign object—we’ll return and clear it again at no charge. If we’re unable to restore proper flow, we’ll refund the original service fee. The guarantee applies to residential and light-commercial customers within the Soddy-Daisy area and is spelled out in writing on every invoice for your peace of mind.
How fast can a technician get to my home or business when I have an emergency clog?
We maintain fully stocked service vehicles in Soddy-Daisy and the surrounding communities 24/7. In most cases we arrive within 60–90 minutes of your call, even on nights, weekends, and holidays. Because drain stoppages can lead to water damage, our dispatch team prioritizes emergency clogs so you get the fastest possible response.
Which types of drains and lines do you clear?
Our technicians clear kitchen sinks, bathroom sinks, tubs, showers, floor drains, laundry drains, main sewer lines, and branch lines. We service cast-iron, PVC, terra-cotta, and ABS piping as well as septic and municipal sewer connections. Whether it’s grease, hair, roots, or mineral buildup, we have the right augers, hydro-jetters, and enzyme treatments to restore proper flow.
Are your drain-cleaning methods safe for older pipes and septic systems?
Yes. Before we begin, we assess pipe material, age, and overall condition. For fragile or corroded lines we use lower-torque cable machines or controlled-pressure hydro-jetting to avoid damage. When a home is on a septic system, we avoid harsh chemicals and use bacteria-friendly enzyme treatments. If we suspect structural issues, we can perform a no-dig camera inspection and recommend repair options.
How much does drain opening cost, and will I get a quote before you start?
Standard residential drain openings in Soddy-Daisy start at $99 for interior fixtures and $179 for main sewer lines during regular business hours. After an on-site evaluation, your technician will present a firm, flat-rate quote that includes labor, equipment, cleanup, and our satisfaction guarantee—no hidden fees. Overtime or specialty jetting is quoted upfront so you can make an informed decision.
What can I do to prevent future clogs after your visit?
1) Use strainers in sinks and tubs to keep hair and food particles out. 2) Avoid pouring grease or coffee grounds down kitchen drains—collect them in a container and dispose of them in the trash. 3) Flush only toilet paper—no wipes, feminine products, or cotton swabs. 4) Run hot water for 30 seconds after using the garbage disposal. 5) Schedule an annual preventive drain inspection and enzyme treatment; we offer discounted maintenance plans for Soddy-Daisy customers.