- HEP Plumbing
- Complimentary Water Analysis

Complimentary Water Analysis
Complimentary Water Analysis | Water Purification | Plumbing | Signal Mountain
Concerned about whatâs flowing from your faucets? HEPâs complimentary water analysis brings state-of-the-art testing right to your Signal Mountain home, pinpointing hard minerals, chlorine, sediment, and other hidden culprits that affect taste, odor, and the lifespan of your plumbing. Our licensed pros review the results on the spot and walk you through tailored solutions for crystal-clear water purification and long-term pipe protectionâat no cost and with no pushy sales pitch.
From safeguarding your familyâs health to preserving your appliances, we believe clean water should never be a luxury. Schedule your free analysis today, and let HEP transform every sip, shower, and cycle into a fresh, worry-free experience backed by trusted local experts who know Signal Mountainâs water challenges inside and out.
FAQs
What exactly is included in your complimentary water analysis for Signal Mountain homeowners?
Our free analysis begins with one of our licensed plumbing technicians collecting a small sample from your kitchen or outdoor spigot. We immediately perform on-site testing for pH, hardness (calcium and magnesium levels), total dissolved solids (TDS), chlorine/chloramine, iron, sulfur, manganese, and turbidity. We also visually inspect for sediment and color. If the initial screening indicates anything unusual, we can take an additional sample for laboratory testing of bacteria (E. coli/coliform) and heavy metals such as lead, arsenic, and copperâall at no cost to you.
Why is regular water testing important in the Signal Mountain area?
Although Signal Mountainâs municipal supply meets federal standards, water can pick up contaminants while traveling through aging distribution lines or household plumbing. In our region we commonly see hard water scaling, elevated iron that stains fixtures, and occasional sulfur odors from well sources. Annual testing ensures you know exactly what is coming out of your tap, allowing you to protect your familyâs health, extend the life of water-using appliances, and avoid costly pipe corrosion or scale build-up.
How do I schedule the complimentary test and what should I expect during the visit?
Simply call our office or use the online booking form; most appointments are available within 48 hours. A uniformed technician will arrive within the agreed two-hour window, wearing shoe covers and carrying certified test equipment. The entire visit normally takes 30â40 minutes, requires no prep work on your part, and does not obligate you to purchase anything. Youâll receive a printed and digital copy of your results before we leave.
How long before I get my full results and will someone explain them to me?
Instant-read parameters are shared on the spot. If we send a sample to our partner laboratory, results return in 3â5 business days. Once all data are compiled, we schedule a brief phone or in-home consultationâwhichever you preferâto walk through each reading, compare it with EPA guidelines, and answer any questions in plain language.
What contaminants or conditions do you most frequently find in Signal Mountain water?
The top issues we encounter are: (1) hard water averaging 8â12 grains per gallon, leading to scale; (2) iron between 0.3â1.0 ppm that causes reddish staining; (3) sulfur bacteria in some private wells, responsible for rotten-egg odor; and (4) residual chlorine taste from municipal disinfection. While lead is uncommon, older homes with pre-1986 plumbing can occasionally show elevated levels. Our complimentary testing covers all of these concerns.
If a problem is detected, what water purification solutions do you offer?
Based on your report, we can tailor a system that targets only the contaminants present âsaving you money. Options include whole-home water softeners for hardness, iron/sulfur filtration units, catalytic carbon filters to remove chlorine and improve taste, UV sterilizers for bacteria, and reverse-osmosis drinking stations for the highest purity. All equipment is USA-made, backed by industry-leading warranties, and installed by our licensed plumbers right here in Signal Mountain.