Satisfaction Guarantee
Satisfaction Guarantee | Toilet Upgrades and Replacements | Plumbing | Signal Mountain
Is your old commode wasting water, wobbling on its base, or simply looking out of place in your beautifully updated bathroom? HEP’s licensed plumbers specialize in toilet upgrades and replacements, delivering sleek new fixtures that flush stronger, save gallons, and boost the value of homes across Signal Mountain. From low-flow models to touch-free smart toilets, our team handles sourcing, installation, and haul-away with the courtesy and cleanliness you expect from a family-owned company.
Every visit is backed by HEP’s 100% Satisfaction Guarantee: if you’re not thrilled with the performance or craftsmanship, we’ll make it right at no extra cost. Transparent pricing, arrival alerts, protective shoe covers, and a spotless work area come standard. Let us turn an everyday necessity into a fresh, efficient highlight of your home—schedule your upgrade today and see why neighbors all over the mountain trust HEP for lasting peace of mind.
FAQs
What does your Satisfaction Guarantee cover for toilet upgrades and replacements in Signal Mountain?
Our Satisfaction Guarantee means we stand behind every aspect of your new or upgraded toilet—parts, labor, and performance. If you’re not completely happy with the workmanship, flush performance, or finish within the first year, we’ll return at no extra charge to make it right. If we can’t resolve the concern, we’ll remove the toilet and refund 100 % of the installation cost.
What types of toilets can you install or upgrade?
We install and service standard gravity-flush, pressure-assisted, dual-flush, one-piece, two-piece, wall-hung, comfort-height, and smart bidet toilets from all major brands. During the consultation we evaluate your bathroom’s rough-in, water pressure, and desired features to recommend models that fit your needs and budget.
How long does a typical toilet replacement take?
Most straight swap-outs in Signal Mountain take 2–3 hours: 30 min to drain and remove the old unit, 30 min to inspect the flange and water shut-off, and 60–90 min to set, level, test, and haul away the old toilet. Complex jobs—such as flange repairs, flooring adjustments, or smart-toilet electrical runs—can extend the visit to half a day.
Do you offer water-saving or high-efficiency options?
Yes. We carry WaterSense-labeled toilets that use 1.28 gpf or less, dual-flush models that average 1.1 gpf, and pressure-assisted units that clear the bowl in one flush while using up to 20 % less water than standard 1.6 gpf toilets. We’ll calculate your expected water savings based on EPB Signal Mountain rate schedules so you can see the payback period.
What is included in the quoted price?
Our up-front flat price includes the new toilet, wax or wax-free seal, new stainless-steel supply line, removal and eco-friendly disposal of the old unit, installation labor, tax, and our one-year Satisfaction Guarantee. The only potential extras—always discussed in advance—are flange repairs, shut-off valve replacement, or flooring modifications if we discover pre-existing damage.
How do I schedule a toilet upgrade or replacement in Signal Mountain?
Call us at 423-XXX-XXXX or use the online form to book a free in-home consultation. We offer appointments Monday–Saturday, 8 am–6 pm. Once you approve the written estimate, we can usually install the new toilet within 24–48 hours, subject to product availability. Emergency replacements are available 24/7 for an additional fee.