- HEP Plumbing
- Rock-solid Warranties

Rock-solid Warranties
Rock-solid Warranties | Toilet Upgrades and Replacements | Plumbing | Signal Mountain
Dreaming of a bathroom that’s as dependable as it is dazzling? HEP’s licensed plumbers in Signal Mountain specialize in toilet upgrades and replacements, giving you the latest in comfort, water-saving technology, and sleek design. From whisper-quiet flush mechanisms to ADA-compliant heights, we outfit your space with fixtures that transform routine into relaxation—while trimming your water bill along the way.
Every installation is backed by HEP’s rock-solid warranties, so you can flush with confidence for years to come. We arrive on time, protect your home like it’s our own, and leave you with sparkling results and zero mess. Ready to elevate your throne? Call HEP today and discover why neighbors across Signal Mountain rely on us for plumbing peace of mind.
FAQs
What makes your “rock-solid” warranty different from other plumbing warranties in Signal Mountain?
Our rock-solid warranty combines a 2-year labor guarantee with up to a 10-year manufacturer parts warranty on qualifying toilets. If any workmanship-related issue arises within two years, we return at no cost—no trip fees, no hidden charges. Manufacturer defects are covered directly through us, so you never have to contact the toilet brand yourself.
How long does a typical toilet replacement or upgrade take?
Most standard replacements in Signal Mountain are completed in about 2–3 hours, including removal of the old toilet, inspection of the flange and shut-off valve, installation of the new unit, and a full leak/flush test. Complex jobs—such as flange repairs or relocating the drain—can extend the visit to half a day, but we outline the timeline before work begins.
Will upgrading my toilet really lower my water bill?
Yes. Modern WaterSense-certified toilets use 1.28 gallons per flush (GPF) or less, compared with older 3.5–7.0 GPF models. In an average Signal Mountain household of four, that can reduce annual water use by 13,000–15,000 gallons, saving roughly $120–$150 per year at current Tennessee American Water rates.
Do I need a permit for a toilet replacement in Signal Mountain?
For a like-for-like replacement, the city does not require a plumbing permit when the work is performed by a licensed master plumber—like our team. If we move the toilet location, alter drain lines, or run new venting, we handle the necessary Hamilton County permits and inspections for you.
Can you dispose of my old toilet in an eco-friendly way?
Absolutely. We partner with a Chattanooga-area concrete recycler that crushes porcelain fixtures for road-bed aggregate. We remove the tank’s internal components (metal, rubber) for proper recycling and provide you with a disposal certificate upon request, all included in the quoted price.
What if my floor or flange is damaged once the old toilet is removed?
Our technicians perform a full sub-floor and flange inspection. Minor flange repairs (new bolts, waxless seal) are usually included. If we find rot or major damage, we show you photos, present a fixed-price repair quote, and—under our rock-solid warranty—cover any workmanship on those repairs for two years as well.