- HEP Plumbing
- Hot Water

Hot Water
Hot Water | Tank Water Heater | Plumbing | Signal Mountain
Whether your morning routine starts with a brisk rinse or a leisurely soak, nothing should interrupt the comfort flowing from your tank water heater. HEP has served Signal Mountain homeowners for decades, combining small-town courtesy with big-league expertise to repair, replace, and maintain traditional storage systems. From pilot-light issues and sediment buildup to sudden leaks that threaten your hardwood floors, our licensed plumbers arrive fast, diagnose clearly, and offer upfront pricing—so you can return to hot showers and spotless dishes without worrying about surprise fees.
Because a dependable hot water supply is the heart of any home, we stock top-rated brands and energy-efficient models on our trucks, ready for same-day installation when a repair just won’t cut it. And with 24/7 emergency service, routine flushes, and flexible financing, HEP makes it easy to extend the life of your current unit or upgrade to a more efficient solution. Call, click, or chat today and feel why your neighbors trust us to keep Signal Mountain’s water warm and worries cold.
FAQs
What size tank water heater do I need for my household in Signal Mountain?
Tank water heaters are sized by their storage capacity (in gallons) and by their “first-hour rating,” which is the amount of hot water they can deliver in the first hour of use. A typical guideline is 30–40 gal for 1–2 people, 40–50 gal for 3–4 people, and 50–80 gal for 5 or more. Because Signal Mountain’s winters can be chilly—ground-water temperatures can drop into the 50 °Fs—you may want to choose the higher end of the range to offset longer recovery times. Our technicians can calculate your peak-hour demand and recommend the right-sized unit so you never run out of hot water but don’t pay to heat more than you need.
How long does it take to install or replace a tank water heater?
For a straightforward replacement—removing the old unit and installing a new, same-size gas or electric tank—our crew can usually complete the job in 2–4 hours. This includes draining and hauling away the old heater, setting and leveling the new one, hooking up water, gas or electric, and testing for leaks and proper operation. If we need to relocate the heater, upgrade venting, add an expansion tank (required by many Signal Mountain codes), or correct code violations, installation could extend to a full day. We’ll give you a detailed timeline and cost estimate before work begins.
What is the typical lifespan of a conventional tank water heater, and how can I extend it?
Most glass-lined steel tank water heaters last 8–12 years in the Signal Mountain area. Hard water minerals, sediment buildup, and corrosion of the anode rod are the main life-shortening factors. To maximize service life: (1) Flush a few gallons from the tank every 6–12 months to remove sediment; (2) Check and replace the sacrificial anode rod every 3–5 years; (3) Keep the thermostat at 120 °F to reduce thermal stress; (4) Install a thermal expansion tank if you have a closed plumbing system to prevent excess pressure. We offer annual maintenance plans that include all of these steps and can often push a heater’s life to 15 years or more.
Are there energy-efficient options or rebates available for tank water heaters in Signal Mountain?
Yes. High-efficiency gas tank heaters (0.64–0.72 UEF) and electric heat-pump hybrid tanks (up to 4.0 UEF) can cut energy use by 10–60 % compared with standard models. EPB and TVA frequently offer incentives for ENERGY STAR heat-pump water heaters, and Tennessee customers can claim a federal tax credit of 30 % up to $2,000 through 2032. During your estimate we’ll calculate energy savings, review current rebates, and handle the paperwork so you get every dollar available.
What maintenance does my tank water heater require and how often?
1) Drain or flush every 6–12 months to remove sediment that insulates the burner or elements. 2) Inspect the anode rod annually after the third year; replace if more than 50 % depleted. 3) Test the temperature-pressure relief valve once a year by lifting the lever—replace it if it does not discharge water or reseal. 4) Check for leaks around fittings, venting, and the drain pan monthly. 5) For gas units, have the burner and venting inspected for proper combustion and draft yearly. Our technicians can bundle all of this into an affordable yearly tune-up that meets warranty requirements.
Why is my hot water running out quickly, and can you fix it?
Common causes include (1) a failed upper or lower heating element (electric units), (2) a broken dip tube that allows cold water to mix at the top of the tank, (3) excessive sediment acting as insulation, (4) thermostat set too low, (5) a worn-out gas control valve, or (6) new high-flow fixtures that exceed the heater’s capacity. We diagnose with multimeter tests, visual inspection, and temperature checks. Most issues—elements, thermostats, dip tubes, flushes—can be fixed the same day at a fraction of replacement cost. If the tank is rusted through or over 10 years old, we’ll help you choose an efficient new model and handle installation.