Workmanship Guarantee
Workmanship Guarantee | Garbage Disposal Repair | Plumbing | Signal Mountain
When the grinding stops and the sink starts to back up, Signal Mountain homeowners call on HEP’s licensed plumbers for fast, reliable garbage disposal repair backed by our unmatched Workmanship Guarantee. We arrive with the right parts, the right tools, and the know-how to diagnose jammed impellers, burnt-out motors, or stubborn leaks—fixing the problem on the first visit or coming back on our dime until it’s right. That’s the promise our neighbors have trusted for more than two decades.
From courteous scheduling to protective shoe covers and spotless clean-up, every step of your service is designed to keep your kitchen—and your day—running smoothly. If you’re hearing strange noises, smelling foul odors, or flipping a switch that does nothing at all, reach out to the local team that stands behind every turn of the wrench. We’ll restore your disposal, safeguard your plumbing, and leave you with total peace of mind—guaranteed.
FAQs
What does your workmanship guarantee cover on a garbage-disposal repair in Signal Mountain?
Our workmanship guarantee covers every task our licensed plumbers perform during the repair—diagnostics, removal, re-installation, electrical connections, leak sealing, and system testing. If any issue arises that is directly related to how we performed the work, we’ll return, fix it at no cost, and ensure the disposal operates as intended.
How long is the workmanship guarantee valid after my disposal is repaired?
We provide a full 12-month workmanship guarantee from the date the repair is completed. Within those 12 months, any fault linked to our labor will be corrected free of charge—even if it happens on a weekend or holiday.
Does the guarantee include the disposal parts or just the labor?
The workmanship guarantee covers labor. However, most new replacement parts or complete disposals installed by us come with a separate manufacturer warranty—typically 1–5 years on the motor and components. We’ll register that warranty for you and clarify the coverage before we leave your Signal Mountain home.
What should I do if my garbage disposal malfunctions again during the guarantee period?
Call our local number or book online, mention your original invoice, and describe the symptoms. We prioritize guarantee callbacks, so a plumber will be dispatched at the earliest appointment slot—usually the same or next business day. You won’t pay a trip fee or any labor charge related to the original repair.
Is the workmanship guarantee transferable if I sell my house in Signal Mountain?
Yes. If ownership changes within the 12-month guarantee window, simply provide the new homeowner with the original receipt. They can call us directly, reference the invoice, and the guarantee will remain in effect for the remainder of the term.
Are there situations where the workmanship guarantee doesn’t apply?
The guarantee does not cover problems caused by misuse (e.g., grinding metal, glass, or fibrous foods), damage from unrelated plumbing or electrical issues, flooding, or modifications by anyone other than our technicians. It also doesn’t extend beyond the 12-month period. We’ll explain all exclusions on-site and list them on your invoice for clarity.