Sewer Backups
Sewer Backups | Emergency Plumbing | Plumbing | Signal Mountain
When a sewer line clogs and wastewater starts creeping back into your Signal Mountain home, every second counts. HEP’s licensed specialists arrive fast, fully equipped to locate blockages, clear them at the source, and sanitize affected areas so your household stays safe and healthy. From tree-root intrusions to grease buildup and collapsed pipes, we’ve seen—and fixed—it all, day or night, weekend or holiday.
That’s why neighbors across the mountain keep our number on speed dial for emergency plumbing they can truly depend on. One call brings 24/7 live support, upfront pricing, and the reassuring promise of HEP’s “On the Way” guarantee—because you deserve a quick, clean return to normal life the moment trouble strikes.
FAQs
What should I do first when I notice a sewer backup in my Signal Mountain home?
Immediately stop using all water fixtures—sinks, toilets, showers, washing machines—to prevent further sewage from entering the system. Shut off the main water supply if possible, keep children and pets away from contaminated areas, and call our 24/7 emergency plumbing line. While you wait for the technician, avoid contact with the wastewater to reduce health risks.
How quickly can your emergency plumbers arrive in Signal Mountain?
Because we keep fully stocked service vans stationed on the mountain and in nearby Chattanooga, our average response time to Signal Mountain addresses is 60 minutes or less, day or night. Dispatchers track the closest available technician through GPS and send real-time updates to your phone so you know exactly when help will arrive.
What are the common causes of sewer backups in the Signal Mountain area?
The most frequent causes include tree-root intrusion into old clay or cast-iron sewer lines, grease buildup from kitchen drains, flushing of non-flushable wipes, heavy rainfall that overwhelms combined sewers, and pipe bellies created by shifting soil on the mountain’s slopes. Our technicians carry cameras to confirm the exact cause before recommending repairs.
Will my homeowner’s insurance cover sewer backup cleanup and repairs?
Standard homeowner’s policies typically exclude sewer backup damage unless you have an added sewer or drain endorsement. We provide detailed digital inspection reports, photographs, and itemized invoices to help you file a claim if you are covered. Even without coverage, we offer transparent, flat-rate pricing and financing options to ease the financial burden.
How do you diagnose and fix a sewer backup during an emergency call?
First, we perform a visual inspection and use moisture meters to locate hidden contamination. Next, we run a high-resolution sewer camera through the main line to pinpoint blockages or structural defects. Depending on the findings, we may deploy high-pressure hydro-jetting, mechanical augers, or root-cutting blades. If the pipe is damaged, trenchless epoxy lining or sectional spot repairs can often be completed the same day, minimizing excavation and downtime.
What can I do to prevent future sewer backups?
Schedule an annual camera inspection and hydro-jetting to keep the line clear. Never pour grease or cooking oil down the drain, flush only toilet paper, and consider installing a backwater valve, especially for basements or lower-level fixtures. If your property has mature trees near the sewer lateral, root-barrier treatments or periodic root cutting can stop intrusion before it blocks the pipe.