- HEP Plumbing
- Water Heater

Water Heater
Water Heater | Commercial Plumbing | Plumbing | Signal Mountain
When Signal Mountain businesses lose hot water, downtime starts costing money fast. HEP’s licensed, insured technicians arrive with fully stocked trucks, ready to repair, replace, or install high-capacity water heaters that keep kitchens cooking, laundry rooms spinning, and guests comfortable. From gas booster systems for restaurants to energy-efficient electric backups for medical offices, we engineer solutions that match your demand and slash utility bills—often in a single visit.
Our team lives and breathes commercial plumbing, so we understand the codes, permits, and scheduling pressures unique to busy facilities. You’ll get clear up-front pricing, honest advice on tankless vs. storage units, and 24/7 emergency response from people who treat your property like their own. Call HEP today and turn hot-water headaches into worry-free performance for years to come.
FAQs
What types of commercial water heaters do you install and service in Signal Mountain?
We work on the full range of commercial water-heating equipment, including high-efficiency gas and electric tank units, tankless/instantaneous systems, boiler-fed storage tanks, heat-pump water heaters, indirect water heaters, and large-capacity storage systems for hotels, restaurants, multifamily buildings, and manufacturing facilities. Our technicians are factory-trained to service major brands such as A.O. Smith, Rheem, Bradford White, Lochinvar, Rinnai, and others. We handle everything from new installations and system upgrades to troubleshooting, repairs, and preventive maintenance.
How quickly can you respond to an emergency water-heater failure at my business?
Because hot water is mission-critical for many commercial operations, we provide 24/7 emergency dispatch throughout Signal Mountain and the greater Chattanooga area. In most cases we can have a licensed plumber on-site within 2 hours—often faster for downtown and mountain-top locations. Our service vehicles are stocked with common replacement parts, temporary bypass equipment, and loaner heaters so we can restore hot-water service the same visit whenever possible.
Are you familiar with local building codes and permit requirements for commercial water-heater installation?
Yes. We secure all necessary permits with the Town of Signal Mountain, Hamilton County, and Tennessee State Fire Marshal’s Office when required. Our team stays current on the International Plumbing Code (IPC), National Fuel Gas Code (NFPA 54), and energy-efficiency regulations that govern venting, seismic bracing, backflow prevention, and temperature-pressure-relief (TPR) valve installation. We also coordinate inspections and provide signed documentation for your facility’s compliance records.
How do you determine the right size and type of water heater for my business?
Sizing starts with a detailed load calculation: peak gallons-per-hour demand, required temperature rise, fixture count, and simultaneous usage patterns. For restaurants we analyze dish machine draw; for hotels, room occupancy and laundry loads; for medical facilities, infection-control temperature requirements. Using software modeling and manufacturer spec sheets, we compare storage-type versus tankless solutions, evaluate gas, electric, or hybrid options, and present a life-cycle cost analysis so you can balance capital cost, operating expense, and future expansion needs.
What preventive-maintenance plans do you offer and what do they include?
Our commercial PM agreements are offered on quarterly, semi-annual, or annual schedules. Each visit includes a full safety inspection, burner or element testing, flue-gas analysis (for gas units), anode-rod and TPR-valve inspection, scale and sediment flushing, thermostat calibration, electrical-connection tightening, leak detection, and documentation for your maintenance log. Clients on a PM plan receive priority scheduling, discounted labor rates, and extended manufacturer-warranty support.
Can you retrofit my existing system with a more energy-efficient solution and help me access rebates?
Absolutely. We specialize in high-efficiency condensing gas and heat-pump water-heater retrofits that can cut energy use by 30–60 %. We’ll evaluate venting and electrical service upgrades, calculate payback, and handle turnkey installation. Our office tracks TVA EnergyRight incentives, EPAct tax deductions, and manufacturer rebate programs available in Signal Mountain. We prepare the paperwork and submit test data so you receive every dollar of available utility or tax credit savings.