Water Heater
Water Heater | Plumbing | Shelbyville
When your morning shower turns icy or your utility bills start creeping up, HEP is ready to bring reliable comfort back to your Shelbyville home. Our certified technicians handle every water heater need—from precision diagnostics to full-scale replacements—with the same neighborly care that has made us Middle Tennessee’s go-to name in plumbing. We service tankless and traditional models alike, explaining your options in plain English and backing every job with transparent pricing and rock-solid warranties.
Because hot water emergencies never follow a 9-to-5 schedule, we keep fully stocked trucks on the road around the clock. One call to HEP connects you to rapid response, courteous pros, and energy-efficient solutions designed to fit both your household and your budget. Stay cozy, save money, and enjoy the confidence that comes from trusting a local team that treats you like family.
FAQs
What types of water heaters do you install and service in Shelbyville?
Our licensed plumbers handle every major style found in Shelbyville homes and businesses, including traditional gas or electric storage-tank units (from 20- to 120-gallon models), high-efficiency tankless systems, hybrid electric heat-pump heaters, power-vent/ direct-vent designs, and light-commercial water heaters. We install new units, replace aging equipment, and perform full-service repairs on all leading brands such as Rheem, A.O. Smith, Bradford White, Navien, and Rinnai.
How can I tell if my current water heater needs repair or a full replacement?
Watch for warning signs such as water that runs lukewarm or quickly loses temperature, rusty or sandy-colored hot water, rumbling or popping noises coming from the tank, visible leaks or corrosion around fittings, and energy bills that keep climbing. If your heater is over 10 years old and experiencing several of these issues, replacement is often more economical than repeated repairs. Our technician will perform a diagnostic inspection, explain the condition of key components (tank integrity, burner, elements, anode rod, thermostat), and give you clear repair-vs-replace options before any work begins.
How fast can you respond to a water heater emergency in Shelbyville?
We offer true 24⁄7 emergency dispatch. A technician is usually at your door within 60–120 minutes of your call anywhere in the Shelbyville city limits or surrounding townships. Our service vehicles are stocked with common repair parts—burner assemblies, thermostats, heating elements, pressure relief valves, and flex lines—so most leaks, no-hot-water situations, or pilot-light failures are fixed on the first visit. While you wait, we’ll guide you by phone on safely shutting off the water supply and power or gas to minimize damage.
Are energy-efficient water heater options available, and do any rebates apply in Shelbyville?
Absolutely. ENERGY STAR® certified tankless and hybrid heat-pump units can reduce water-heating costs by 25–50 %. Shelbyville Power, Water & Sewer offers up to a $300 instant rebate for qualifying electric heat-pump replacements, and Middle Tennessee Gas provides $150 credits for high-efficiency gas units. In addition, the federal Inflation Reduction Act currently grants a 30 % tax credit (up to $2,000) on high-efficiency heat-pump or gas tankless installations. We’ll help you choose the best unit size, submit rebate paperwork, and provide the documentation needed for your tax professional.
What routine maintenance does my water heater require, and how often should it be done?
For most units we recommend a professional tune-up once a year: flushing the tank to remove sediment, testing the temperature-pressure relief (TPR) valve, checking gas pressure or electrical connections, inspecting the anode rod, and verifying thermostat calibration. Homes with hard water may need tank flushing every six months. Tankless heaters benefit from an annual descaling to keep the heat exchanger efficient. Preventive maintenance extends equipment life, lowers energy use, and keeps your manufacturer’s warranty valid.
How much does a typical water heater installation cost in the Shelbyville area?
Prices vary by size, fuel type, and installation factors (venting, recirculation lines, code upgrades). A standard 40–50-gallon natural-gas or electric tank installation—including removal of the old unit, new supply lines, gas or electrical hookup, and city permit—usually ranges from $1,100 to $1,600. High-efficiency tankless systems start around $2,800 and can reach $4,200 when additional venting or gas-line upsizing is required. We provide free in-home assessments and firm, written quotes so you know the exact investment before work begins.