- HEP Plumbing
- Preventative Maintenance Plans

Preventative Maintenance Plans
Preventative Maintenance Plans | Plumbing | Shelbyville
Imagine never again having to wonder if that slow drip under the sink or the faint rattle in your pipes is about to turn into a costly surprise. HEP’s preventative maintenance plans give Shelbyville homeowners year-round peace of mind by sending certified technicians to inspect, tune, and protect every critical part of your plumbing system before trouble starts. From water-heater flushes to pressure checks and leak detection, we handle the hidden details so you can simply enjoy hot showers, clean dishes, and worry-free weekends.
Members also unlock priority scheduling, exclusive discounts on repairs, and a friendly, 24/7 hotline answered by real people who know your home’s history. It’s an affordable way to extend fixture life, cut utility costs, and stay a step ahead of emergencies—because with HEP, preventative care isn’t an extra; it’s the smarter way to own a home in Shelbyville.
FAQs
What does your preventative maintenance plumbing plan include for Shelbyville homeowners?
Our plan is a comprehensive, twice-a-year service designed to keep every part of your plumbing system working safely and efficiently. During each visit our licensed plumbers will: • Inspect and flush the water heater (tank or tankless) to remove Shelbyville’s mineral-heavy sediment. • Test water pressure and adjust PRV valves. • Evaluate all visible supply lines, shut-off valves, and fixture connections for leaks or corrosion. • Run camera diagnostics on accessible drains to spot early blockages. • Dye-test toilets for silent leaks and calibrate fill/flush mechanisms. • Check sump pumps, sewage ejectors, and back-up batteries. • Inspect exterior hose bibs for winterization and vacuum-breaker compliance. • Provide a written report with repair recommendations and water-use efficiency tips.
How often will a technician visit my home under the plan?
Most Shelbyville customers choose the Standard Plan, which schedules spring and fall visits—timed to prepare your system for high summer demand and for winter freeze protection. If you have older piping, a well, or commercial-grade equipment, you can upgrade to quarterly visits. Emergency calls in between visits are covered at a discounted labor rate, and you receive priority scheduling 24/7.
Why is preventative maintenance especially important in Shelbyville?
Shelbyville’s municipal water averages 10–12 grains of hardness, meaning calcium and magnesium quickly accumulate in water heaters, faucet aerators, and appliance supply lines. Proactive flushing and descaling doubles the life expectancy of these components. In addition, our area experiences 20–30 annual freeze–thaw cycles; a pre-winter inspection catches exposed or undersized piping before it bursts. Regular code checks also ensure compliance with Shelbyville Building Department amendments, avoiding fines when you sell or remodel your home.
Will a maintenance plan really save me money compared with calling only when something breaks?
Yes. Industry data show that an unmaintained water heater in a hard-water region like ours loses 20% efficiency in three years—adding about $90 per year to utility bills. One major leak repair in Shelbyville typically exceeds $600 in parts and labor, not including drywall restoration. Our plan costs less than that single emergency and includes a 10–15% discount on any recommended repairs, no diagnostic fees on service calls, and extended manufacturer warranty protection because routine maintenance is documented.
Does the plan cover code compliance and warranty documentation?
Absolutely. Each visit ends with a digital checklist noting water-heater serial numbers, valve locations, pressure readings, and any corrections we made. This document satisfies most water-heater and fixture manufacturers’ proof-of-maintenance requirements. Our technicians also confirm that backflow preventers, thermal-expansion tanks, and sump pumps meet Shelbyville’s latest plumbing code revisions. If we find a code violation, you get a written estimate and the plan’s parts-and-labor discount automatically applies.
How do I enroll, and is there a long-term contract?
Enrollment takes about five minutes over the phone or through our secure website. You can choose annual or monthly billing. There is no multi-year obligation; the plan renews each year, and you can cancel at any time with 30 days’ notice. If you move within Shelbyville, the plan can transfer to the new homeowner—often boosting property value—or follow you if your new house is in our service area.