Licensed Technicians
Licensed Technicians | Water Purification | Plumbing | Shelbyville
Shelbyville homes deserve water that tastes pure, protects appliances, and keeps families healthy. HEPâs licensed technicians combine decades of plumbing know-how with cutting-edge water purification technology to make that happenâefficiently, affordably, and with a smile. From pinpointing mineral buildups to eliminating invisible contaminants, our team custom-fits whole-house or point-of-use systems that match your water profile and lifestyle, all backed by transparent pricing and a satisfaction guarantee.
When you schedule a visit, we arrive on time, test your water right at the tap, and explain every option in easy language before a single wrench turns. Whether youâre battling hard water spots, odd tastes, or simply planning ahead, let us show you how seamless water purification can be when handled by Shelbyvilleâs most trusted plumbing pros.
FAQs
What water-purification services do your licensed technicians offer in Shelbyville?
Our team provides complete water-quality solutions, including in-home water testing, system design, installation, and maintenance of filtration, softening, reverse-osmosis, and UV disinfection units. Because we are fully licensed, bonded, and insured in Tennessee, we also handle any plumbing modificationsâsuch as re-piping or adding bypass valvesârequired to integrate the new equipment safely into your homeâs water supply.
How can I tell if I need a water-purification system?
Common signs include staining on fixtures, soap that wonât lather, a chlorine taste or smell, cloudy ice cubes, or health advisories from the Shelbyville Water System about elevated contaminants. We offer complimentary on-site testing that checks hardness, pH, iron, manganese, chlorine, and dissolved solids. Based on the results, our technicians explain whether a purifier, softener, or combination system will solve your specific water concerns.
What types of water-treatment systems do you install?
We carry NSF-certified equipment from leading brands and will recommend one or a combination of these technologies: ⢠Carbon filtration for chlorine, taste, and odor removal ⢠Water softeners for hardness minerals (calcium and magnesium) ⢠Iron and sulfur filters for reddish stains and rotten-egg odors common in Bedford County wells ⢠Reverse-osmosis (RO) units for drinking water with up to 99% contaminant reduction ⢠UV disinfection lamps to neutralize bacteria and viruses ⢠Whole-house combo systems that integrate two or more methods in a single tank.
Are your technicians licensed and insured?
Yes. Every installer holds a Tennessee state LLE (Limited Licensed Electrician) or CMC-A (plumbing) license, plus specialized manufacturer certifications for the treatment equipment we sell. We carry $2 million in general liability coverage and workersâ compensation, so you are fully protected during installation or service calls.
How long does a typical installation take and what should I expect?
Most under-sink RO units take 2â3 hours, while whole-house systems involving a softener and filter usually require half a day. We begin by shutting off the main water line, placing protective floor covers, and setting the equipment on a level pad near the incoming water supply. After plumbing connections are made, we disinfect the system, test for leaks, program the control valve, and run a water-quality test to confirm performance. Before leaving, the technician reviews operating instructions, warranty paperwork, and maintenance intervals with you.
How often should my water-purification system be serviced, and do you provide maintenance plans?
Service frequency depends on water conditions and system type. Carbon filters generally need replacement every 6â12 months, softener resin should be cleaned annually, RO pre-filters last 6â12 months while membranes last 2â4 years, and UV bulbs must be changed yearly. We offer tiered maintenance plans that include scheduled filter changes, system sanitization, performance testing, and emergency support. Enrolling in a plan extends equipment warranties and locks in discounted pricing on replacement parts.