Genuine Replacement Parts
Genuine Replacement Parts | Toilet Upgrades and Replacements | Plumbing | Shelbyville
Tired of jiggling the handle or fighting constant clogs? HEP’s genuine replacement parts bring new life to tired fixtures, giving Shelbyville homeowners fast, reliable solutions without the guesswork. Our licensed plumbers swap worn-out valves, flappers, and tanks with OEM components, so your bathroom runs whisper-quiet and water-smart from the very first flush. Whether you want a high-efficiency model that trims utility bills or simply need a quick rescue from an emergency leak, we arrive stocked, skilled, and ready to work.
From sleek comfort-height bowls to touchless flush kits, we make toilet upgrades and replacements feel effortless. You choose the style; we handle the heavy lifting—removal, installation, haul-away, and tidy cleanup—all backed by HEP’s satisfaction guarantee. Schedule today and discover why your neighbors trust our team for craftsmanship that lasts and service that never leaves you hanging.
FAQs
What kinds of genuine replacement toilet parts do you keep in stock for Shelbyville customers?
We maintain a large local inventory of factory-authorized parts for all major toilet brands, including Kohler, American Standard, TOTO, Mansfield, Gerber, and Glacier Bay. Typical stock items include fill valves, flush valves, flappers, trip levers, wax rings, tank-to-bowl gaskets, seats, and mounting hardware. Because the parts are genuine OEM, they match the original specifications of your toilet, ensuring proper fit, water efficiency, and manufacturer warranty compliance.
How can I be sure the parts you install are truly OEM and not aftermarket?
Every component we install arrives in the manufacturer’s sealed packaging bearing the brand logo and part number. Our technicians bring the packaging to your home so you can verify the label before installation. We also provide an itemized invoice listing the OEM part numbers, which you can cross-check on the manufacturer’s website. If requested, we leave the empty boxes with you for your records.
Can you upgrade my existing toilet to be more water-efficient without fully replacing it?
Yes. Many older toilets can be retrofitted with high-performance fill valves, dual-flush conversion kits, and low-flow flush valves that reduce water consumption to 1.28 gpf or less. The upgrade typically costs far less than a full replacement and can qualify for Shelbyville Utilities’ WaterSense rebate program. We will inspect your current fixture, explain the savings potential, and confirm compatibility before recommending an upgrade path.
How long does a typical toilet replacement or major repair take?
Most straightforward replacements—including removal of the old unit, floor flange inspection, installation of the new toilet, leak testing, and cleanup—take about 2 to 3 hours. Complex jobs that involve flange repair, subfloor work, or relocation of supply lines may take half a day. Because we stock genuine parts locally, there is rarely any waiting period for materials, so we can complete most projects in a single visit.
Do you dispose of my old toilet in accordance with Shelbyville regulations?
Absolutely. Shelbyville’s waste management ordinance prohibits disposing of porcelain fixtures in regular household trash. We remove your old toilet, separate recyclable porcelain, and deliver it to the approved municipal recycling center. You will receive a disposal receipt upon request, which confirms proper handling and keeps bulky waste out of local landfills.
What is the service area and how do I schedule an appointment?
We serve the entire Shelbyville metro area, including the downtown historic district, Shelby Oaks, Fairview Heights, Rolling Meadows, and all unincorporated county zones within a 25-mile radius. Scheduling is easy: call our local office at (555) 012-3456 or book online 24/7 through the “Schedule Service” button on this page. Same-day emergency slots are reserved for active leaks or non-functional toilets, and weekend appointments are available at no extra cost.