- HEP Plumbing
- Emergency Repairs

Emergency Repairs
Emergency Repairs | Main Line Issues | Plumbing | Shelbyville
When a burst pipe or stubborn blockage threatens to flood your Shelbyville home, you don’t have time to sift through directories—you need help now. HEP’s emergency repair team arrives fast, armed with advanced leak-locating gear, high-pressure jetting tools, and decades of hard-won expertise. From gurgling drains to sewage backups, we diagnose and resolve main line issues before they turn into costly structural damage, all while keeping you informed and your property spotless.
Day or night, our licensed pros tackle everything beneath the floor and out to the curb: cracked sewer mains, tree-root intrusions, collapsed lines, and unexpected pressure spikes. One call secures transparent pricing, a rock-solid warranty, and the peace of mind that only local Shelbyville specialists can offer. Save our number, and let HEP keep your water flowing in the right direction.
FAQs
What are the most common signs of a main water line emergency in Shelbyville?
Typical warning signs include a sudden drop in water pressure throughout the house, unexplained wet spots or sinkholes in the yard, discolored or rusty water coming from multiple fixtures, the sound of running water when no faucets are on, and an unexpectedly high water bill. If any of these symptoms appear, call our emergency line immediately—delaying repairs can lead to severe property damage and higher repair costs.
How fast can your Shelbyville plumbing team arrive for an emergency main line repair?
We maintain crews on 24/7 standby within Shelbyville city limits and the surrounding communities. In most cases, a licensed technician can be at your door within 60 minutes of your call. Our dispatch system tracks the nearest available truck, ensuring the fastest possible response when every minute counts.
What should I do while waiting for the plumber to arrive?
1) Turn off your home’s main water shut-off valve—usually located near the meter or where the main line enters the house—to stop additional flooding. 2) If water is entering living areas, move valuables to a dry spot and place towels to minimize damage. 3) Avoid using any plumbing fixtures, including toilets, to reduce pressure on the compromised line. 4) Do not attempt DIY excavation or pipe repair; improper handling can worsen the leak and void insurance coverage.
Will my yard have to be excavated to fix the main line?
Not always. We evaluate each problem with video pipe inspection first. For localized leaks or root intrusions, trenchless methods—such as pipe bursting or cured-in-place pipe (CIPP) lining—can often restore your line with minimal digging. If the pipe is severely collapsed or made of outdated materials such as Orangeburg, targeted excavation may be unavoidable, but we confine digging to the smallest possible area and restore landscaping afterward.
Are emergency main line repairs covered by homeowners insurance?
Coverage varies by policy. Most standard policies pay for sudden, accidental damage to the home caused by a burst main line (like interior water damage), but they typically exclude the cost of repairing the pipe itself outside the home’s foundation. Some insurers offer an optional service-line rider that covers external water and sewer lines. We can provide detailed documentation and photographs to support your claim and will coordinate directly with your adjuster when requested.
How much do emergency main line repairs cost in Shelbyville?
Costs depend on pipe material, depth, location, and repair method. On average, Shelbyville homeowners pay $1,200–$3,500 for trenchless spot repairs and $3,500–$6,500 for full pipe replacements. Emergency after-hours service can add 10–20% to the base rate. We provide an on-site assessment and written estimate before starting work, and offer financing plans to spread the expense over manageable monthly payments.