Same-day Diagnostics
Same-day Diagnostics | Garbage Disposal Repair | Plumbing | Shelbyville
When your Shelbyville sink starts growling, gurgling, or simply quits grinding, HEP is ready with same-day diagnostics that turn kitchen chaos back into calm. Our certified plumbers arrive fast, equipped with specialized tools and decades of know-how to pinpoint clogs, burned-out motors, or worn seals on the spot. From stubborn jam removals to full unit replacements, we handle every aspect of garbage disposal repair while protecting your pipes and the rest of your plumbing system.
You’ll get upfront pricing, a clear explanation of the fix, and a workmanship guarantee—so the only surprise you’ll feel is how quickly your disposal is humming again. Call this morning and we’ll be there today, restoring your kitchen rhythm and giving you one less thing to worry about before dinner.
FAQs
What does your “same-day diagnostic” service for garbage disposals include?
When you call before 2 p.m. Monday-Saturday, one of our licensed Shelbyville plumbers is dispatched that very day. We run electrical and mechanical tests, inspect the mounting assembly and drain lines, look for clogs or leaks, and provide you with a written diagnosis that lists every issue we found, the repair options, and flat-rate prices. If you approve a repair on the spot, we usually proceed immediately.
Which garbage disposal problems can you usually repair the same day in Shelbyville?
Most service calls involve jammed flywheels, worn impellers, tripped reset buttons, clogged discharge pipes, leaking seals, or humming motors that will not spin. We carry the most common seals, splash guards, flanges, and reset switches on our trucks, so 90 % of units are fixed during the first visit. Complex motor burnouts or cracked housings may require a replacement unit instead of a repair.
Will the technician have the parts needed, or will I have to wait for a special order?
Our trucks are stocked with the OEM parts that fit the majority of InSinkErator, Moen, Waste King, and KitchenAid models found in Shelbyville homes. This inventory includes gaskets, tailpieces, power cords, and even 1/2-hp and 3/4-hp replacement disposers. Only rarely—such as with discontinued or commercial-grade units—do we need to place a special order, and we will quote you an exact timeline before you commit.
How much does a garbage disposal repair cost and is the diagnostic fee applied to the repair?
Diagnostic visits start at $59. If you authorize a repair or replacement during the same visit, that fee is credited toward the total labor charge, so you never pay it twice. Most minor repairs range from $120-$180 parts and labor, while full unit replacements including new disposer, mounting hardware, and installation average $350-$475. All prices are presented up-front—no hourly surprises.
What if my disposal is beyond repair—can you install a new one the same day?
Yes. If the motor is burned out, the housing is cracked, or the cost of repair exceeds 50 % of a new unit, we will recommend replacement. Because we stock multiple horsepower ratings on our truck, we can remove the old disposer, install a new model, reconnect the plumbing and wiring, and test for leaks before we leave. New units come with manufacturer warranties plus our own one-year labor guarantee.
Do I need to prepare anything before the plumber arrives?
Please clear the area under the sink so the technician can reach the disposer and shut-off valves quickly. Avoid running the unit if it is smoking, leaking, or making loud grinding noises, as this can cause more damage. Keep pets and children away from the work zone. That’s it—our plumber will bring all necessary tools, drop cloths, and cleaning supplies to leave your kitchen as tidy as we found it.