- HEP Plumbing
- Dual-flush Units

Dual-flush Units
Dual-flush Units | Toilet Upgrades and Replacements | Plumbing | Sharps Chapel
When you call HEP in Sharps Chapel, you’re inviting a team that specializes in smart, dual-flush technology—fixtures engineered to cut water use without sacrificing performance. Our licensed plumbers arrive with fully stocked trucks, ready to swap out leaky, outdated commodes for sleek units that offer a low-volume flush for liquid waste and a powerful flush for solids. You’ll notice quieter operation, a fresher bathroom, and utility bills that finally start trending in the right direction.
Homeowners choose us for toilet upgrades and replacements because we handle everything in one smooth visit: careful removal of the old bowl and tank, precise installation of the new dual-flush unit, wax-ring perfection, and a thorough cleanup. Whether you’re renovating an entire bath or just tired of “jiggle the handle” fixes, HEP delivers a tidy transformation that’s backed by local know-how and a satisfaction guarantee.
FAQs
What exactly is a dual-flush toilet and how does it work?
A dual-flush toilet is designed with two separate flush options: a low-volume flush (usually 0.8–1.1 gallons) for liquid waste and a higher-volume flush (1.28–1.6 gallons) for solid waste. The flush button or lever is split, allowing the user to choose the appropriate amount of water each time. Internally, the valve mechanism meters the water released so you get full bowl clearance with much less water than a traditional 3.5-gallon toilet.
Why should I upgrade to a dual-flush unit in Sharps Chapel?
Sharps Chapel is served by a community water system that sees higher demand in summer months and during lake season. Converting just one standard toilet to dual-flush can reduce household water use by 15–20 %, easing stress on the local supply and lowering your utility bill. Upgrading is also an easy way to boost home value and meet the EPA WaterSense efficiency standard, which is increasingly attractive to buyers looking for eco-friendly properties on Norris Lake.
Will a dual-flush toilet work with my existing plumbing and flange?
In most homes the answer is yes. Dual-flush bowls use the same 12-inch rough-in (the distance from wall to flange bolts) found in the vast majority of houses in Union County. The supply line connection is also standard ⅜-inch. During our site visit we check floor level, flange height, and shut-off valve condition. If your flange is damaged or sits too low on a tile floor we can install a spacer or replacement flange so the new unit seals perfectly.
How much water and money can I expect to save each year?
A family of four flushing an older 3.5-gallon toilet about 16 times a day uses more than 20,000 gallons annually. Switching to a dual-flush model typically cuts that to 9,000–10,000 gallons. At Sharps Chapel’s current combined water-and-sewer rate of roughly $0.011 per gallon, savings average $120–$130 per year per toilet—often paying for the fixture in less than three years.
Are there rebates or code requirements I should know about?
Union County follows the 2018 International Plumbing Code, which accepts any WaterSense-labeled dual-flush toilet. While the county does not offer a direct rebate, the Tennessee Department of Environment & Conservation periodically funds efficiency incentives through local utilities—our office tracks these programs and will handle the paperwork if funds are available. Installing WaterSense fixtures may also earn points toward TVA’s EnergyRight Home eScore assessments.
What is involved in replacing my old toilet and how long will the job take?
A standard swap-out in Sharps Chapel usually takes 1.5–2 hours. We begin by shutting off the water, draining and removing the existing toilet, and inspecting the flange. A new wax or silicone seal is set, the dual-flush bowl is bolted down, and the tank, supply line, and seat are installed. We finish by leveling the unit, testing both flush modes, and hauling away the old fixture for recycling. You can use the new toilet immediately after installation, and we provide a written one-year labor warranty in addition to the manufacturer’s parts warranty.