Licensed Technicians
Licensed Technicians | Water Purification | Plumbing | Sewanee
From mountain springs to municipal lines, Sewanee’s water deserves the same care and expertise you’ve come to expect from HEP’s licensed plumbing technicians. Our team pinpoints contaminants at the source, designs custom solutions, and installs industry-leading filtration systems that elevate every sip, shower, and load of laundry. Because we pair local insight with state-of-the-art testing equipment, you get transparent results and a crystal-clear plan for reliable water purification that protects your pipes, appliances, and, most importantly, your family’s health.
Whether you’re moving into an older cottage on Georgia Avenue or upgrading a modern home on the Domain, our pros handle everything from targeted sediment filters to whole-house reverse-osmosis setups. With upfront pricing, courteous service, and Sewanee-fast response times, we make water worries disappear so you can focus on life atop the Plateau. Dive into safer, fresher living—schedule your on-site assessment today and feel the HEP difference with water you can trust.
FAQs
Why is professional water purification important for homes and businesses in Sewanee?
Sewanee sits atop the Cumberland Plateau, where many properties draw from private wells or small community systems. The region’s groundwater can contain natural minerals such as iron, manganese, and limestone sediment, and it may occasionally be impacted by agricultural runoff or aging distribution lines. Professional water purification removes these contaminants, safeguards your family’s health, protects plumbing fixtures from scale buildup, and delivers consistently great-tasting water. Licensed technicians are trained to analyze local water profiles, select the correct treatment technology, and ensure every component complies with Tennessee plumbing and health codes.
What types of water purification systems can your licensed technicians install?
Our Sewanee team is certified to install the full spectrum of point-of-entry and point-of-use systems, including whole-house sediment filters, activated carbon filtration, reverse osmosis (RO) units, ion-exchange water softeners, ultraviolet (UV) disinfection systems, and specialty media filters for iron, sulfur, or manganese. We also integrate combination systems—such as softener + RO—for properties with complex water chemistry. All equipment we recommend is NSF/ANSI certified and sized to match your household’s flow rate, water hardness, and consumption patterns.
How do I know which purification system is right for my Sewanee property?
The process begins with a complimentary on-site water test where we measure pH, hardness, total dissolved solids (TDS), iron, manganese, sulfur, and bacteria. We also ask about your water usage, number of fixtures, space constraints, and any taste or odor concerns. Using this data, our licensed plumber prepares a written report and recommends one or more solutions tailored to your specific results. Because we are not tied to a single manufacturer, you receive unbiased guidance focused on performance, maintenance requirements, and long-term operating costs.
How often should my water purification system be serviced, and what does maintenance involve?
Most sediment or carbon pre-filters should be replaced every 6–12 months, while reverse osmosis membranes typically last 2–4 years depending on water quality and usage. UV lamps need annual replacement to maintain germicidal strength. Our maintenance visits include sanitizing housings, checking pressure gauges, testing water hardness/TDS, regenerating softener media, verifying RO tank pressure, and inspecting for leaks. We offer scheduled service plans so you never miss a change-out date, and every visit is performed by a Tennessee-licensed plumber to maintain your warranty and code compliance.
Are your technicians licensed and insured to work in Tennessee, and what certifications do they hold?
Yes. Every field technician holds a current Tennessee Limited Licensed Plumber (LLP) or Journeyman Plumber license, carries state-required liability and workers’ compensation insurance, and has completed manufacturer training for the purification systems we install. Several staff members also maintain Water Quality Association (WQA) Certified Water Specialist (CWS) and Certified Installer (CI) credentials, demonstrating advanced knowledge of treatment chemistry, sizing, and local code requirements.
What can I expect during installation, and how long does it take?
We start by shutting off the main water supply and protecting nearby flooring and cabinetry. After installing bypass valves, we plumb the purification unit using lead-free fittings, dielectric unions, and expansion loops to meet Tennessee plumbing code. Electrical outlets or UV ballast boxes are GFCI-protected, and drain lines are air-gapped to prevent backflow. A typical under-sink RO system takes 2–3 hours, while whole-house softeners or multi-stage filtration may require half a day. Before leaving, we flush the system, perform water tests to confirm performance, explain filter change schedules, and provide all warranty paperwork.