- HEP Plumbing
- Free Water Analysis

Free Water Analysis
Free Water Analysis | Water Purification | Plumbing | Sewanee
Imagine turning on your tap in Sewanee and knowing—without a doubt—that every drop is clean, balanced, and safe. HEP’s licensed plumbers bring the lab to you with a complimentary in-home test that checks for minerals, contaminants, pH levels, and anything else that could affect taste, appliances, or health. Because our experts arrive ready to explain the results on the spot, you’ll understand exactly what’s in your water and which tailored solutions can deliver true water purification.
No obligation, no guesswork—just crystal-clear answers and a roadmap to better water. From whole-home filtration systems to point-of-use options, HEP handles the installation, maintenance, and ongoing support, so your family can sip, cook, and shower with total confidence. Schedule your free analysis today and see why neighbors across Sewanee trust HEP to keep their water—and their lives—flowing smoothly.
FAQs
What does the free water analysis in Sewanee include?
Our technician comes to your home or business and performs on-site tests for hardness, pH, iron, manganese, sulfur, chlorine, total dissolved solids (TDS), and turbidity. If we suspect bacteria, lead, or other trace contaminants, we draw a sterile sample and send it to our partner state-certified laboratory at no cost to you. You receive a written summary of all results, an explanation of what each number means, and recommendations for treatment if needed.
Who is eligible to receive the free water test?
Any homeowner or commercial property owner located in Sewanee (ZIP 37375) or within roughly a 15-mile radius—including Monteagle, Sherwood, and the surrounding Plateau communities—qualifies. We test both municipal and private well water. Renters may also request the service with the property owner’s permission. There is no purchase requirement and no limit on the number of fixtures or wells we test at a single address.
How do I schedule the appointment and how long will it take?
Simply call our office, use our website’s booking form, or send a text to the number listed on the page. We offer morning, afternoon, and early-evening slots Monday through Saturday. A standard on-site evaluation lasts 30–45 minutes, and you’ll see most results instantly. If a laboratory sample is required, final results are typically ready within three to five business days and will be emailed or hand-delivered, depending on your preference.
Why should I test my water if I’m already on city supply?
Sewanee’s municipal water is treated to meet federal standards, but that doesn’t mean it’s perfect for every home. Chlorine, hardness minerals, and trace metals can still be present, and aging service lines can introduce lead or sediment on the way to your tap. If you rely on a private well, routine testing is even more critical, because well water is unregulated. A free analysis helps you protect health, extend appliance life, improve taste and odor, and make informed decisions about filtration or softening equipment.
Do I need to do anything before the technician arrives?
No special preparation is required. For the most representative sample, it helps to avoid using large amounts of water (laundry, dishwasher) for an hour before we arrive, and then run the cold tap for 60 seconds just before testing. Please make sure we can access a kitchen or utility sink and, if applicable, your well head or pressure tank. The test is non-invasive—we do not disconnect pipes or shut off water service.
Am I obligated to buy a filtration system after the test?
Absolutely not. The analysis and consultation are 100 % free, with no hidden fees or purchase obligation. After reviewing your results, the technician will explain any issues and outline possible solutions—including system types, costs, warranties, and maintenance requirements—but the decision is entirely up to you. If you choose to move forward, we offer transparent pricing, financing options, and manufacturer-backed warranties on all equipment.