- HEP Plumbing
- Stubborn Clog

Stubborn Clog
Stubborn Clog | Drain Opening | Plumbing | Sewanee
Sewanee’s historic charm doesn’t leave much room for slow-moving sinks or stubbornly backed-up showers. When water stops flowing, HEP’s seasoned plumbers arrive with camera inspections, high-pressure jets, and old-school know-how to locate the trouble fast. Our team tackles everything from invasive tree roots to the soap scum that hides just out of reach, restoring the free-flowing convenience your mountain home deserves through precise, no-mess drain opening.
Whether you’re racing to host visiting family or simply want your evening routine back on track, HEP delivers same-day service backed by a satisfaction guarantee. We clean up after ourselves, explain every step, and leave you with tips to keep clogs from coming back. From Morgan’s Steep to University Avenue, one call brings courteous experts, transparent pricing, and a breath of fresh air to every pipe in your house.
FAQs
What are the most common causes of stubborn drain clogs in Sewanee homes?
The majority of severe blockages we see in Sewanee result from a buildup of fats, oils, and grease (FOG) that cool and solidify in kitchen lines, combined bathroom waste such as hair and soap scum, and invasive tree roots that penetrate older clay or cast-iron sewer pipes. Hard water scale and foreign objects—wipes, feminine products, toys, or excessive paper—also frequently lodge in narrow, older plumbing common to historic mountain homes. Identifying the exact cause helps us choose the safest, most effective clearing method.
How do I know when it’s time to call a professional instead of trying to unclog the drain myself?
DIY methods like plunging or a short drain-snake can work for light obstructions, but call us if you notice any of these signs: water backs up in multiple fixtures at once, slow drainage persists after simple efforts, foul odors rise from the drains, gurgling sounds come from other fixtures when you run water, or you’ve used store-bought chemicals without success. These symptoms indicate a deeper or more extensive clog that requires professional equipment to avoid pipe damage and sewage backups.
What drain-opening techniques do your plumbers use to clear tough clogs?
For minor to moderate clogs we begin with professional-grade augers that can reach 50–100 ft to cut and retrieve debris. For more stubborn or grease-laden blockages we employ hydro-jetting, which uses water at up to 4,000 psi to scour the entire pipe diameter and flush residues safely down the main line. Tree-root intrusions may require a rotary cutter head followed by hydro-jetting and camera verification. We finish with a video inspection on every major job to confirm full restoration of flow.
Are chemical drain cleaners safe for my plumbing?
Over-the-counter chemical cleaners rely on caustic or acidic reactions that generate heat. They can soften PVC joints, corrode metal pipes, crack porcelain fixtures, and kill septic-system bacteria if overused. More importantly, they rarely dissolve thick grease, roots, or non-organic obstructions. If they fail and you later call a plumber, the residual chemicals pose burn risks during mechanical cleaning. We recommend avoiding harsh chemicals and opting for professional mechanical or hydro-jet solutions instead.
How fast can your team respond to a clog emergency in Sewanee?
We maintain on-call technicians stationed in Franklin County who can typically reach any Sewanee address—including the University domain and outlying mountain homes—within 60–90 minutes for emergencies. Standard service appointments are often available the same day or next morning. Our fully stocked vans carry augers, hydro-jetting rigs, cameras, and replacement fittings so most drains are opened on the first visit without waiting for parts.
What preventive measures can I take to avoid future drain clogs?
• Keep grease, coffee grounds, and food scraps out of kitchen drains —use a compost bin or wipe pans with paper towels. • Install hair catchers in showers and tubs and clean them weekly. • Flush only human waste and septic-safe toilet paper—never wipes, cotton swabs, or hygiene products. • Schedule annual hydro-jet maintenance for older clay or cast-iron sewer lines prone to roots. • Run hot water and a few drops of dish soap down kitchen drains after heavy cooking. • For homes on septic, pump the tank every 3–5 years to prevent backups. Small habits save plumbing repairs and keep Sewanee’s watershed cleaner.