- HEP Plumbing
- High-efficiency Water Heaters

High-efficiency Water Heaters
High-efficiency Water Heaters | Plumbing | Sevierville
In Sevierville, there’s nothing like stepping into a shower powered by a high-efficiency water heater from HEP. These advanced units heat faster, last longer, and can cut utility costs by up to 40%, all while shrinking your carbon footprint. Our certified technicians size each system precisely to your home, so you enjoy steady, reliable hot water every day of the year.
Because a water heater is only as strong as its installation, HEP treats every project as a total-home solution—venting, gas lines, electrical, and, of course, plumbing. From hauling away your outdated tank to fine-tuning the smart controls on your new unit, we handle every detail with clean, courteous service backed by 24/7 emergency support. Call today and discover how effortless comfort can be when Sevierville’s hometown experts are on the job.
FAQs
What makes a water heater “high-efficiency,” and how is it different from a standard model?
A high-efficiency water heater is engineered to convert a much larger percentage of its fuel or electrical input into usable hot water—usually with an Energy Factor (EF) or Uniform Energy Factor (UEF) of 0.90 or higher. Standard gas units vent a lot of heat up the flue, while conventional electric units lose energy through standby heat loss. High-efficiency models use better insulation, advanced burners or condensing technology (gas), or heat-pump technology (electric) to capture and reuse heat that would normally be wasted. The result is 20–60 % lower energy use, quieter operation, and a longer service life compared with most builder-grade units.
How much can I save on my utility bills in Sevierville by upgrading to a high-efficiency water heater?
Savings depend on your family’s hot-water usage, the type of fuel you use, and local utility rates. In Sevierville, where electricity costs about 11–12 ¢/kWh and natural gas averages $1.30/therm, most homeowners report annual savings of $80–$200 with a high-efficiency electric heat-pump unit and $70–$150 with a condensing gas unit. Over a typical 10- to 15-year lifespan, that can translate into $1,000–$2,500 in reduced operating costs—often enough to pay back the difference in purchase price within 3–5 years.
Are tankless or heat-pump water heaters good choices for Sevierville homes?
Yes. Tankless (on-demand) gas units are ideal for households that want endless hot water and have natural gas available. They perform well in Sevierville’s moderate winters because incoming water temperatures rarely drop below 45 °F, so flow rates remain high. Electric heat-pump water heaters (HPWHs) are another excellent choice: they pull warmth from the surrounding air, which remains above 50 °F in most indoor utility spaces year-round here. Both technologies qualify as high-efficiency and can cut energy use by 30–70 % versus standard tanks.
Can a high-efficiency water heater replace my existing unit without major plumbing or electrical changes?
In many cases, yes. A direct-vent or condensing gas tank can usually be swapped in with minimal changes to water lines, but it may need PVC venting and a condensate drain. Tankless gas units require a slightly larger gas line and new venting, but they take up less space. Electric heat-pump units fit the same footprint as a conventional 50- or 80-gallon electric tank; they only need a standard 240-V, 30-amp circuit that most existing electric water heaters already use. Our technicians perform a free site inspection in Sevierville to verify venting, condensate, electrical, and clearance requirements before installation.
Do high-efficiency water heaters qualify for rebates or tax incentives in Tennessee?
Yes. Tennessee residents can claim a 30 % federal tax credit (up to $2,000) on qualifying ENERGY STAR certified heat-pump water heaters through 2032. Local utility Sevier County Electric System (SCES) offers limited-time rebates—typically $150–$300—for ENERGY STAR electric or natural-gas models. The Tennessee Valley Authority (TVA) also runs periodic incentives for high-efficiency electric units. We help you complete all rebate paperwork and provide the documentation needed for federal tax filing.
What maintenance is required to keep a high-efficiency water heater running efficiently, and do you offer service plans?
Routine maintenance is simple but essential. Gas condensing and tankless units need an annual flush to remove mineral buildup and an inspection of the heat exchanger, venting, and condensate lines. Electric heat-pump units benefit from a yearly air-filter cleaning and a tank flush every 12–18 months. Anode rods should be checked every 3–5 years. Our Sevierville plumbing team offers affordable maintenance plans that include annual tune-ups, priority scheduling, discounted repairs, and extended warranty protection—ensuring your high-efficiency water heater delivers peak performance and longevity.